Some lawns in the Mount Pearl area looked more like lakes when the nearby Waterford River flooded after Hurricane Igor hit Sept. 21. (CBC)Residents in a Mount Pearl, N.L., neighbourhood say they aren't being treated fairly when they ask for compensation for flood damage caused by Hurricane Igor.

Richard Randell, one of the people in the Forest Avenue area of the community near St. John's, has been told the province can't help him.

Randell said Thursday his basement flooded during Hurricane Igor on Sept. 21 when the Waterford River overflowed its banks.

"I've already been in contact with the emergency measures people and they said the same thing. They wanted a letter from me saying that I was not in a flood zone. I cannot do that because I am in a 100-year flood zone," said Randell.

Mount Pearl resident Richard Randell is looking for compensation for flood damage caused by Hurricane Igor. (CBC)Randell and other residents met with Mount Pearl city councillors Thursday evening.

Mayor Randy Simms said he can see both sides: the government's and that of those who were told they don't qualify for compensation because they are in an existing flood zone.

"No, [it's] probably is not a fair answer, but I certainly understand where government will come from because it's not just eight or nine [people affected]. It's eight or nine here, it's eight or nine somewhere else," Simms said. "And again, then it comes into the accumulation of millions and millions and millions of dollars."

Despite that, Simms said the City of Mount Pearl will ask the provincial government to help the residents.