The Royal Newfoundland Constabulary says too many people are calling 911 when there actually is no emergency to report.
Const. Steve Curnew says it's an ongoing problem with residents around Newfoundland and Labrador dialing 911 as if it's a direct line for general police information.
"We have everything from someone calling in that their shed was [broken] into the night before and their lawn mower is missing," said Curnew.
"[The RNC's Labrador City detachment] advised me that they received [a call] not too long ago of someone calling in looking for the phone number to the local pharmacy."
Non-urgent calls tie up operators
Curnew said it's important for residents to understand that 911 is only to be used in an emergency.
He says non-urgent calls can tie up operators, preventing them from answering critical calls.
On Twitter Wednesday, @RNC_PoliceNL sent out a warning about the issue to its more than 10,000 followers, as well as to the general public.
"The RNC would like to remind the public that the 911 phone number is for emergency purposes only," it read.