Eastern Health officials say an internal review shows its workers followed proper procedures in connection with events surrounding the death of patient Riley Anderson Fowlow.
Fowlow, 19, was killed on Sept. 24 after he ran from an ambulance on the Trans-Canada Highway near St. John's. He was later struck and killed by a transport truck.
Fowlow, who had a mental illness, was being transported from the hospital in Clarenville to an Eastern Health facility in St. John's by a private ambulance.
An Eastern Health news release says based on its policies and procedures, standards of care were met in the assessment and care of Fowlow.
Vickie Kaminski, the health authority's president and CEO, repeated the message during a news conference later Wednesday.
"You can do all the right things and still have a bad outcome," said Kaminski.
However, she said the health care corporation will continue to review its policies on the transfer of patients between its sites.
Eastern Health said it will also explore the idea of a mobile crisis response for the rural areas of eastern Newfoundland it covers.
Kaminski said the results of the review have already been shared with Fowlow's family.