Frustration over parking for Mallard Cottage restaurant in Quidi Vidi Village came to a head at a meeting on Tuesday night.
About 50 concerned residents and business owners gathered to air their concerns to city councillors.
The restaurant has increased demand for parking in an already congested area.
As if a heated debate was anticipated from the start, reporters were told to turn off their recording devices, and the group was asked to be respectful with their comments.
Linda Hennebury, owner of the Inn of Olde pub across the street from Mallard Cottage. is one of a handful of people who is tired of restaurant customers parking in privately-owned spaces.
"If I park my truck a certain way on my lot, people come in and they verbally abuse me because I won't move my vehicle and let them in because they have reservations," Hennebury said.
Mallard Cottage co-owner and chef Todd Perrin said he has nothing to apologize for.
Perrin said his restaurant was approved as a heritage project, and according to by-laws, heritage buildings do not have to come with their own parking lots.
"The last thing that the heart of Quidi Vidi Village needs is a parking lot," said Perrin.
"What we need is peripheral parking, which the city has the ability to control right now, and I'd like to see that happen."
Ward 2 Coun. Jonathan Galgay said he will take all of the concerns back to council.
Mallard Cottage was made a Registered Heritage Structure by the Heritage Foundation of Newfoundland and Labrador in 1986.