Eastern Health says patients no longer have to pay as much to access their medical records.


Newfoundland and Labrador's Office of the Information and Privacy Commissioner issued a report critical of fees charged to access patient records.

The change came into effect July 1, about two weeks before the privacy commissioner recommended the exact same thing.

Newfoundland and Labrador privacy commissioner Ed Ring looked into the issue last fall, after receiving a complaint from a patient about the cost of getting their records.

That patient sought access to a copy of a diagnostic test he had undergone at a local hospital, consisting of a single page.

The health authority used to charge $50 plus tax for a standard search.

Now, patients have to pay $25 plus tax for small-volume requests.

Ring made that recommendation in his report, which was issued this week.

He said $50 to get your own records was unreasonable.