Shoppers Drug Mart cuts off Blue Cross
Won't accept insurance starting next week
Last Updated: Tuesday, March 2, 2010 | 10:21 PM AT
CBC News
A battle between one of the region's biggest drug stores and one of the biggest insurance companies will affect customers in Atlantic Canada as early as next week.
Most Shoppers Drug Mart stores will no longer accept Medavie Blue Cross cards at their pharmacies beginning next Monday.
The dispute is over how much Blue Cross is willing to pay pharmacies to help cover the cost of prescription drugs.
"Unfortunately, these pharmacies have not been able to reach a fair agreement with Medavie Blue Cross which ensures their ability to continue to deliver the level of service their patients expect," Tammy Smitham, director of communications with Shoppers Drug Mart, said Tuesday.
"Therefore, without a contract, Mediavie Blue Cross will not process electronic claims and, therefore, we can no longer accept those cards at those stores for payment."
Anyone who has a Blue Cross drug plan can still have their prescriptions filled at Shoppers Drug Mart, but they will have to pay the full cost up front and be reimbursed later by Blue Cross.
But Mike Randall, of Medavie Blue Cross in Moncton, said people should be cautious about doing that.
"The one caution is without that agreement in place there's nothing that says Shoppers couldn't charge more, and that would be more than your plan allows for and you might be out of pocket [for] expenses permanently," he said.
Blue Cross is recommending people switch to a drug store chain that will accept their card.
At least one independent pharmacy has already been fielding calls from Shoppers Drug Mart customers.
Anatasia Hanias, pharmacist/owner of The Medicine Shoppe in Halifax, said Blue Cross is such a big player in the region that she had little choice but to sign on, even if it means taking a loss on some drugs.
"Well, I'm hoping I get some customers that can't go to Shoppers anymore," she said.
Despite months of failed discussions between Shoppers and Blue Cross, Randall said there's still hope a deal can be reached.
Share Tools
Latest New Brunswick News Headlines
- PCs to refund Horizon Health donation
- The New Brunswick Progressive Conservative Party has vowed to be clearer about future fundraisers after Horizon Health Network officials claim they didn't realize money they spent on tickets for an event were going to the party. more »
- Meth, cash seized in Bouctouche
- A 66-year-old Bouctouche woman is facing drug-related charges after police raided a home on Highway 515. more »
- NDP backs seniors in pet dispute with province
- New Democratic Party Leader Dominic Cardy is urging the Department of Social Development to reconsider a policy that could force seniors to give up their pets or move out of their subsidized housing units. more »
- Bathurst plane crash under review
- The Transportation Safety Board is investigating after a two-seater plane crashed at the Bathurst Regional Airport on Friday about 5 p.m. more »
Top News Headlines
- U.S. bank reforms could hurt Canadians, Flaherty fears
- Canada's finance minister and the governor of the Bank of Canada have formally complained to their American counterparts that proposed banking reforms could harm Canadian banks, business, investors and the government itself. more »
- CBC digital music service launches today

- CBC is diving into the world of online music with the goal of providing listeners access to their favourite tunes, and a way to discover new artists and connect with fellow music fans. more »
- Ontario teachers' union calls for classroom Wi-Fi ban
- Ontario's Catholic schoolteachers are calling for hardwire instead of Wi-Fi in classrooms. more »
- Whitney Houston was found unconscious underwater, police say
- Whitney Houston was underwater and apparently unconscious in a bathtub at the Beverly Hilton Hotel when found, Beverly Hills police said Monday. more »
- Ice road closed after 2 incidents
- Horizon Health calls donation to PCs a mistake
- 3 killed in 2 N.B. car crashes
- NDP backs seniors in pet dispute with province
- Create-your-own-app product to launch in Moncton
- Kennebecasis River ice road re-opened
- Still no power for 100s in Maritimes
- Fredericton airport braces for strike
- Acadian Lines talks fail to resolve dispute

