Pothole hotline set up by union for transportation workers

A pothole hotline has been set up by the union representing workers in the New Brunswick Department of Transportation.

People urged to report potholes, broken guardrails, other road hazards

A pothole hotline has been set up by the union representing workers in the New Brunswick Department of Transportation.

Andy Hardy, president of Canadian Union of Public Employees Local 1190, said the telephone line set up to report bad winter road conditions has been converted to handle pothole complaints.

The CUPE local representing transportation department road crews has converted its winter bad roads telephone line to handle reports of potholes and other hazards. (CBC)
Hardy said he knows roads in are rough shape after a harsh winter and wants people to call in the location of potholes and other repairs needed on provincial roads.

"And not just potholes, but if you see guardrail laying down that's dangerous," said Hardy. "If you see trees or brush growing out into the driving lane or covering signs, or holes in bridges.

"We just want the public to let us know and we'll forward that information on to the department."

Hardy recalled a recent CBC story in which residents of Ammon Road near Moncton complained of 400 potholes on their road.

"I took a drive there to have a look at it because it sort of threw me for a loop — you know, is it really that bad?" he said.

"So I went out and took some pictures of it and measured some potholes and there is definitely a lot more than 400 potholes in that road," he said.

"It's from one end to the other."

Hardy said the transportation department is very interested in getting the information reported to the hotline, but the company running the line has yet to file its first report on pothole and other complaints.

The number to call is 1-888-874-7198.

The line recorded more than 1,000 calls through the winter from people reporting roads that needed to be plowed, said Hardy.

"It was successful," he said.

"If anything with the hotline, the complaint from the department was that we weren't getting them the information quick enough and we're going to try to do a lot better job and get it to them quicker with our pothole hotline."

Hardy said the purpose of the line is not to get more work for union members.

"It's not to get more work. We want to do the work," he said.

"There is all kinds of work to be done out there, but every year, with the cut to the budget, we just don't have the money to do that work."


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