Some soccer fans attending the FIFA Under-20 Women's World Cup in Moncton are unhappy with the event's parking system.
There is no parking at the University of Moncton stadium, so spectators are being asked to park at the Moncton Coliseum and take a $10 shuttle to the games.
Lesley Griffiths, who travelled from Halifax to attend the event, was not impressed.
"It would be bad enough if it were a free shuttle, but now you tell me I have to pay? That's amazing," she said.
"I mean, I travelled quite a long way to come here so — not happy."
Many fans are choosing to park along the side streets surrounding the university instead.
But Stéphane Delisle, the venue general manager, defends the parking system, saying it avoids disrupting the university and nearby traffic.
"For the most part, the public is familiar with that and for most, it's working quite well," said Delisle.
"There will be the odd individual who would prefer to be able to have door-to-door service and, and pull right up to the gate and have valet service. However, the reality is, for an event of this scope and this size, we have to cater to thousands of people, rather than to the few. And so far, we're hearing that most people are comfortable and confident that we're addressing the needs of the most," she said.
Spectator Vernon Harris says he finds the system convenient.
"We used it for the last game and it worked out perfectly, actually," he said. "It's a good system as far as I am concerned."
Still, organizers have already made some changes. During the first game, only children under the age of two could ride the shuttle for free. The age has since been increased to 12.
Delisle suggests there could be more changes coming for next year's event.
Moncton will host seven games during the FIFA Women's World Cup Canada in June 2015.
"I would suggest that [hosting this tournament] is not only a test for us as event operators, but it's a test for the community so they can become more accustomed to what it's like to be a spectator at such a world event," Delisle said.
The 2015 games, which will include a Round of 16 matchup, will all be played at the University of Moncton stadium.