A coroner's report into a fatal fire in Montreal's Côte-des-Neiges district last year says fire crews were delayed by problems with their dispatch system.
The Quebec coroner's office released its report Tuesday into the fire which killed two women in an apartment block on Van Horne Street in Montreal's Côte-des-Neiges-Notre-Dame-de-Grâce borough last March.
Emmanuelle Leclerc, 21, and Selam Fantaye, 26, died as a result of the fire.
Shortly after the fire, Montreal Fire Department said there was a mixup in dispatch orders, delaying the arrival of firefighters at the scene.
Dispatch operators accidentally entered duplicate calls for trucks, which resulted in two trucks from different stations being sent to the building. When operators realized the error, they decided to recall one of the trucks, but the one they recalled was the one closest to the fire.
The report recommends that the city require all dispatchers to know the locations of the nearest fire departments, and they should be able to use their judgment to override their computer system.
The report also said apartment buildings should have automatic sprinklers in their laundry rooms.