If you or a loved one is in need of home care, you’ll face a longer-than-average wait time in Waterloo Wellington.

How long?

Ninety per cent of those who weren't in hospital and applied for home care from the Waterloo Wellington Community Care Access Centre in 2011-2012 got a first visit within 15 days.

That's the second-longest wait time among 14 CCACs in the province, behind the Toronto Central region, where 90 per cent of applicants got a first visit within 16 days.

The average in Ontario for home care — assistance provided by healthcare professionals and support workers to people with clinical needs in their homes — was 12 days in 2011-2012.

And as the population ages demands for home care and long term care in the region will increase.  According to Ministry of Finance figures, the number of Ontarians 65 and older in Waterloo Wellington is projected to increase from about 94,000 to 206,000 over the next 20 years.

Local groups are already feeling the pinch.

The Alzheimer Society of Kitchener Waterloo say they’ve seen a 50 per cent increase for their services from 2009 to 2012.

We took a closer look at challenges over access to care – and the people who are using home care services already.

Online host Andrea Bellemare had a video conversation Wednesday with two guests:

- Kathleen Needles, a community outreach worker with Home Instead Senior Care, a private healthcare company.

- Brenda Perak, a local resident caring for her aging parents.