Greyhound is reviewing its safety policies after a Stony Plain teenager was robbed outside the downtown Edmonton bus depot early Tuesday morning.

James Jackins, 18, arrived at the depot on a Greyhound bus at midnight and was told to wait for his ride outside because the depot doors are locked at 12:30 a.m.

While he was waiting for his sister, who was delayed, Jackins was approached by two men.

"He threatened me with my life," he said of one of the men. "Every which way I tried to move, to get a little more space away, he'd corner me."

The security guard inside the depot wouldn't let him in when he knocked on the glass door, Jackins said.

James Jackins says he was robbed outside the Greyhound bus depot in downtown Edmonton after he was forced to wait for his ride outside. (CBC)"He looked at me. Shook his head." The two men also knocked on the glass, making it look he was with them, Jackins added.

Jackins ended up giving the men his debit and credit cards. After he was robbed, Jackins was able to jump into a taxi but one of the men jumped in with him.

The driver forced him out of the cab, and locked the doors until Jackins' ride arrived.

Jackins hopes his experience will prompt Greyhound to make changes at the Edmonton depot.

"I think they should ... give some sort of priority to their customers that just got off the bus and and make sure that they're safe getting home, especially when it's just a kid alone in downtown Edmonton at one o'clock in the morning," Jackins said.

Greyhound spokeswoman Maureen Richmond says the company will review its safety policy to see if any changes need to be made.

The doors are locked from 12:30 a.m. to 5 a.m. because no passenger buses arrive or depart during that time period, she said.