An Edmonton family says they are out $1,500 after trying to buy patio furniture from a business that they say unexpectedly closed its doors.
Diego Mejia put a $1,500 deposit on new patio furniture purchased from Pur Living — a backyard spas and furniture store — in March. The business cashed his cheque right after he wrote it, he says, and he has been waiting ever since to pick his furniture up.
But now, the business appears to have shut down — taking his deposit along with it.
“The website referred me to some auction website,” Mejia said. “Not only did we lose our deposit, potentially my furniture was sold at some discounted rate.”
Documents obtained by CBC News show the limited company was dissolved June 30.
The Better Business Bureau’s Ron Mycholuk says they have already received more than 120 inquiries about Pur Living.
“Customers are saying, who are these guys? What are these guys? What have they done? Where are they and what can I do?,” Mylochuk said.
“Unfortunately, what you can do is small claims. That’s about it at this point. If a business has gone out of business, there’s very little you can do to get your money back without pursuing some sort of legal action.”
Service Alberta is also investigating Pur Living under the Fair Trading Act for misleading and deceiving its customers.
CBC News tried reaching Pur Living for comment, but did not receive a response.