Stranded Greyhound traveller seeks $200 taxi refund

A man who took a taxi from Kamloops, B.C., to Banff, Alta., says he wants his $200 cab fare refunded after he was stranded at a Greyhound bus terminal for several hours just before Christmas.

Greyhound spokesperson not promising reimbursement

A man who took a taxi from B.C. to Alberta blames Greyhound for his troubles and says he wants his $200 cab fare refunded.

Greyhound Lines has had some scheduling problems this holiday season, but among the worst was a Vancouver to Calgary bus getting stuck in Kamloops, B.C., on Monday for several hours just before Christmas.

Travellers say after the bus stopped in the B.C. town, they couldn't get any answers about when the bus would leave.

Some spent the night in the Kamloops terminal, while others caught a flight to Calgary. Carson Loveday decided to split a taxi with an Australian family, who were headed for Lake Louise.

Loveday was visiting family in Banff. His share of the $800 cab bill was $200, for which he wants to be reimbursed.

"I honestly don't think people should be treated like that," he said. 

"I mean, I'm a student but there were families in there. I'm amazed they were able to get away with it."

Greyhound spokesperson Maureen Richmond apologized, but isn't promising reimbursement.

"I unfortunately can't make any blanket statements," said Richmond. "We'd like to work with each indivdual person on a one-on-one basis." 

Richmond urged anyone with a problem to contact Greyhound.