Alberta Health Services looks to rebuild trust
President says it will take info from queue-jump inquiry to improve service
Posted: Jan 31, 2013 8:23 PM MT
Last Updated: Jan 31, 2013 8:47 PM MT
Officials with Alberta Health Services say they have some "relationship mending" to do in order to regain the trust of Albertans.
AHS President, Dr. Chris Eagle, made the comment following an annual board meeting on Thursday.
It comes right before the queue-jumping inquiry is set to resume later in February.
The public inquiry is looking into whether some patients were given preferential access to the province’s health-care system.
Premier Alison Redford ordered it after a report was released by the Alberta Health Quality Council on problems with the province's $16-billion health-care system.
On Thursday, Eagle said he thinks he and everybody else should get equal access to health care, which is a topic that came under fire at the inquiry.
Among other things, the inquiry heard that clients of a private clinic jumped the line to get colonoscopies at the University of Calgary's facility.
Eagle says AHS is now studying its own procedures, but isn't specific on exactly what steps will be taken.
“We will look at the evidence from the public inquiry and basically whatever seems to be the best option when all evidence is out — that's what we'll take,” Eagle said.
Eagle says AHS will wait until all the testimony is heard before commenting further. He says he hopes the inquiry will force the development of better policies and reviews.
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