Shirley Mortensen says a disagreement over hockey registration is tainting the game of hockey for her young daughter Megan.

A hockey mother says her eight-year-old daughter may have to sit out the entire season after Girls Hockey Calgary withheld hundreds of dollars in administrative penalities.

At issue is a $360 penalty that was charged to Shirley Mortensen after pulling her daughter Megan from the program .

She says the fee is completely unfair.

Mortensen says the organization reneged on promises such as putting Megan on a team based in the north.

"We were told if you live the south you play on the south, if it's the north you play on the north — there's no ifs and, or buts about that," said Mortensen.

But board member Tracy Wasylak says the girls minor hockey association would not have made that kind of guarantee.

Policy clear, says association

"I think the message would be to any parent we'll try and put as close to home as possible, but I don't think that we can ever guarantee anything," she said.

Wasylak says their policy on withdrawing is clear.

"When you go to the website there are very clear instructions on registering someone for a sport and what the consequences are for pulling out of that commitment," she said.

Now Mortensen is scrambling to get Megan back on her team from last year, a local boys team.

But without a refund from girls hockey, she says her daughter may not be able to play period.

"To me it would be really sad if Megan had to sit out a year because she'd miss a lot," said Mortensen. "It tears me up, it really tears me up."