Health workers file lawsuit over Telus payroll system
Last Updated: Thursday, May 21, 2009 | 4:24 PM MT
CBC News
Related
Internal Links
Audio
- Scott Dippel reports: Health workers file lawsuit over payroll problems (Runs: 1:24)
- Play: Real Media »
External Links
(Note: CBC does not endorse and is not responsible for the content of external sites - links will open in new window)
A Telus spokesman said problems that do occur are quickly rectified. (Adrian Wyld/Canadian Press)Health-care workers in Calgary have filed a class action lawsuit against a Telus subsidiary that handles their payroll and benefits.
Lawyer Clint Docken said Thursday the lawsuit, worth $50 million, has been filed against Telus Sourcing Solutions Inc. on behalf of two employees of the former Calgary Health Region.
Docken claimed the workers have endured years of mistakes on pay stubs, problems with their family benefits and issues tracking vacation and pension calculations. There are potentially 4,000 people who could sign on to the lawsuit.
Telus Sourcing Solutions Inc., a department within Telus, began managing the payroll and benefits system in 2004 and still has 10 years left on its contract. The Calgary Health Region no longer exists, but Alberta Health Services still uses Telus Sourcing Solutions for Calgary-area employees.
Docken, who specializes in class action suits, said he has never represented such a large group that has suffered so many problems so often.
"What's unusual here are the number of people that are experiencing the same problems," he said.
He hopes a judge with the Court of Queens Bench will certify the group as having a common legal interest later this year so the matter can proceed.
Errors in salary, benefits, vacation time alleged
Laurel Jackson claimed she and other employees have been underpaid, found mistakes on their T-4 slips, have been told members of their families aren't covered by their dental plan, and found problems calculating vacation time.
"It's ridiculous. This should have been settled a long time ago," Jackson said. "They say, oh we're getting better. But they're not getting better. It's just getting worse."
Telus Sourcing Solutions Inc. has maintained that its work is 99.9 per cent accurate and any problems that do occur are quickly rectified.
Staff meet regularly with the workers' union and payroll problems don't seem to be a big issue, said Telus spokesman Shawn Hall.
"We met with them on Tuesday and they were able to bring out two individual issues, caused by human error, that we were able to get addressed right away," he said.
Share Tools
Latest Calgary News Headlines
- Stampeders' Jon Cornish motivated by Grey Cup loss
- Star Canadian running back Jon Cornish wants to work on his pass routes this season but his coach will be smiling if he just continues doing what he did last year. more »
- Rain, snow in K-Country prompts rescue of school campers
- A group of wet and cold school kids and their adult supervisors from Edmonton had to be rescued from Kananaskis Country on Wednesday night. more »
- Calgary man charged with murder in 2012 killing
- Police have charged a man with first-degree murder in connection with a killing outside a southwest Calgary strip mall one year ago. more »
- Calgary teen found dead had been in provincial care
- CBC News has confirmed that a teen who was found dead in his parents' northwest Calgary home had once been in the care of social services in British Columbia. more »
Must Watch
Top News Headlines
- How was the Mike Duffy report 'whitewashed?'
- Opposition parties pushed the government on Thursday to answer questions about the "whitewashed" Duffy report while the RCMP is also seeking more information from the Senate as part of its review of questionable expenses. more »
- 2nd suspect in Tim Bosma murder case to plead not guilty
- The lawyer for Mark Smich says the Oakville, Ont., resident will plead not guilty to first-degree murder in the death of Tim Bosma, the Hamilton man who disappeared earlier this month after taking two men on a test drive of his truck. more »
- Chained-teen's mom wants man who pleaded guilty 'to suffer'

- The mother of a teen who was chained up and sexually assaulted at a Nova Scotia home said after David James Leblanc pleaded guilty to some charges that she wants him "to suffer." more »
- 2 more arrests linked to hacking death of British soldier
- WARNING: This story contains graphic content. Two more people have been arrested by officers investigating the hacking death of a U.K. soldier in London, say British police. more »
- Calgary teen found dead had been in provincial care
- Alberta's pest list includes 60 critters
- Northwest Calgary park set for overhaul
- Busy parking spots in Calgary may soon cost more
- Animals rescued from shelter in SPCA probe
- Liam, Emma, most popular names for Alberta babies
- Lindale fire doubles in size within hours
- S.E. Calgary man missing since February
- Danielle Smith slams Redford at Calgary leader's dinner

