Cellphone user shocked by charges of $85K
Bell Mobility to adjust bill in 'measure of goodwill'
Last Updated: Wednesday, December 12, 2007 | 11:13 AM MT
CBC News
Related
Internal Links
A Calgary man is disputing a cellphone bill of nearly $85,000, claiming the phone company failed to tell him using his phone to surf the internet would cost so much.
The Motorola Krzr model Piotr Staniaszek bought from Bell Mobility allows him to use the phone to connect with his computer; downloading data to the computer resulted in the shocking charges.
"I didn't know what to think. I thought there was probably a mistake," the 22-year-old oil-field worker said of the extraordinary total.
A spokesman for Bell said the company will adjust Staniaszek's bill in "a measure of goodwill." But he will still owe Bell more than $5,000.
A bill that large is extremely rare, spokesman Jacques Bouchard said.
"What happened is that the client used the cellphone as a modem linking it directly to the computer and downloading huge files, ... high-res movies for instance."
Staniaszek said he pays $10 a month for unlimited mobile browsing on his cellphone. "So I figured that was the same thing, but I guess not."
After speaking to Bell about November charges of $65,000, Staniaszek said he was informed his bill had increased to nearly $85,000 after more downloading in December.
Staniaszek said the company should have alerted him to the soaring tally. He normally pays about $150 a month for his phone.
"The thing is, they've cut my phone off for being like $100 over. Here, I'm $85,000 over and nobody bothered to give me a call and tell me what was going on.
"I told them I wasn't aware that I would be charged for hooking up my phone to the computer. I'm going to try and fight it, because I didn't know about the extra charges. Nobody explained any of this to me."
Bouchard said Bell cannot monitor the activities of every one of its customers.
Share Tools
Latest Calgary News Headlines
- Alberta radar running again after breakdown
- Predicting severe weather patterns is still presenting a challenge for local weather watchers after four Environment Canada Doppler radars stopped working properly this week. more »
- Inquiry rules on death of troubled Alberta teen
- A fatality inquiry into the death of a mentally troubled Alberta teenager is recommending hospitals tighten rules on all outings for psychiatric patients. more »
- Alberta readies 60 new ambulances for service
- Around 60 new ambulances will soon be whizzing across the province thanks to a large purchase by Alberta Health Services. more »
- Suspicious death in S.E. investigated
- A man was found dead in southeast Calgary early Friday morning in what police are calling suspicious circumstances. more »
Top News Headlines
- Aylmer triple stabbing leads to first-degree murder charges

- The estranged partner of a young mother who was stabbed to death along with her parents at their home in Aylmer, Que., has been charged with first-degree murder Friday. more »
- B.C. premier unhappy with disgraced Mountie's transfer
- B.C. Premier Christy Clark says she is not happy with the RCMP decision to transfer a disgraced Alberta Mountie to the West Coast. more »
- The risks and responsibilities of taking on Mt. Everest

- The deaths of five climbers last weekend on Mt. Everest, with more summits underway this weekend, fuels the debate about the risks and responsibilities of high altitude climbing. more »
- Henrique's OT goal sends Devils into Stanley Cup final
- The New Jersey Devils will vie for a potential fourth Stanley Cup in franchise history after defeating the New York Rangers in six games in the Eastern final, courtesy of rookie Adam Henrique's goal early in overtime. more »
- Former MLA questions need for Alberta Party
- Inquiry rules on death of troubled Alberta teen
- Alberta radar running again after breakdown
- Suspicious death in S.E. investigated
- Police couldn’t stop double fatal crash, judge says
- Alberta readies 60 new ambulances for service
- TEDxYYC brings passionate speakers to Calgary today
- Calgary woman who killed mother gets 5 years
- Beltline attack leaves man critically injured

