A weekend meeting between the residents and management of an assisted living facility that is hiking rents by as much as 42 per cent produced little result, the two parties say.

John Becq was told rent increases would be minimal when his 87-year-old mother moved into Calgary's Holy Cross Manor a year ago, a facility that provides housing and care to seniors.

Calgary's Holy Cross Manor is hiking rents by as much as 42 per cent.
(CBC News)

It was shocking to receive notification that her rent was going up by $700 a month in June, Becq said.

Residents and their families met with management over the weekend, but Becq said nothing was resolved.

"Everyone there just thought it was cruel to do it to these poor souls who really do not need the pressure of a 42-per-cent increase. I mean, where are they supposed to get that money? Where is their family supposed to get that money?"

Becq said the provincial government needs to get involved, a call supported by a spokesman for the facility.

The owners of the facility are facing significant increases in operating costs as a result of the booming economy, Jason Hatcher said.

"All stakeholders need to come to the table, whether it be different levels of government, seniors advocates, and the industry, like Holy Cross Manor, to find some solutions here because ultimately, this is a problem that we all need to address," Hatcher said.

Hatcher said although the prices at the Holy Cross Manor are low for 24-hour care, he understands the residents' frustration and he said they will continue to work with everyone to find a solution.

Of the 62 residents, 60 per cent will be hit with the June increase, with the rest facing a hike once their leases expire.

Residents can move into smaller rooms if they don't want to pay the increase, he said.