Monogram Coffee trusts customers to pay through honour system
Drip coffee drinkers at Calgary coffeehouse's new downtown location no longer have to wait in the latte line
A Calgary coffee shop is putting a lot of faith in its customers.
At its new downtown location in Fifth Avenue Place, Monogram Coffee is asking patrons to pour and pay for their own java.
Owner Jeremy Ho calls it the "honour bar."
"We trust them to pay. We don't really even police it," said Ho.
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Customers can also grab a few pastries before ringing themselves through a tablet register system.
Need for speed
Ho says relying on the honour system helps his staff meet the needs of Calgary's fast-paced downtown crowd.
While Monogram baristas staff a separate espresso bar — slinging Americanos, cappucinos and lattes — customers who just want drip coffee can quickly serve themselves at the honour bar.
"You know they don't have to wait in line. They like the efficiency."
The hot black brew is stored beneath the honour bar in kegs, which customers access through a tap.
With files from the CBC's Sarah Lawrynuik and the Calgary Eyeopener