Calgary Transit saw a five per cent increase in the number of paid passengers in 2013.
A total of 107.5 million paid customers rode trains and buses last year, a record for Calgary Transit.
The institution points to the city's economic growth and the extension of the C-Train's Blue Line in 2013 as reasons for the increase. Added hours of service on transit of 69,000 also helped boost ridership.
"We know that with all the new riders, our system can get very busy," Calgary Transit said in statement released Friday.
"We continue to monitor the system for overloads and look for ways to respond. Our goal is not only strong ridership but a pleasant experience for customers."
Over the past three years, Calgary Transit has seen a 12 per cent increase in the number of passengers. That's double the rate of the city's population growth for the same period.