A Calgary landlord says she feels she's been cheated, and a Calgary judge agrees with her.
Gita Gopal now has to collect on the money she's owed, but it's not going to be easy.
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What the province says will be done to make the system fairer for landlords
"I can't throw a mom, a single mother with four kids out on the street," said Gopal.
Gopal said she showed her tenant compassion and in return, she's out $8,000 in lost rent and damages.
Gerry Baxter, of the Calgary Residential Rental Association, said some landlords are too trusting and tenants can take advantage.
"These are fairly sophisticated tenants in many cases," said Baxter.
"They know and understand the law. ... They know the stall tactics, the delay tactics."
Alberta's landlord tenant dispute service heard 8,000 cases last year.
The minister in charge, Manmeet Bhullar, said the system works but needs to be monitored.
Bhullar said disputes are being resolved quickly and outside the court system, but he's willing to look for improvements.
"I know that this system as a foundation is working, the question is how can we make it better," said Bhullar.
Gopal says she's going to do everything she can to collect the money she's owed.
"I will make this my goal to hunt her down, wherever she goes."
Gopal said she’s also thinking about setting up a website to help other landlords avoid problems.
Questioning the system
Landlord Ed Belanger said the dispute resolution system is stacked against them — and tenants know it.
Belanger said he just had a tenant stay at his property for three months without paying a cent.
"It's very frustrating and it's hard to deal with," said Belanger.
Alberta's landlord tenant dispute service issued the eviction notice.
Still, Belanger is fed up.
He just found out his former tenant has 30 days to get rid of all the stuff he left behind.
Belanger is responsible for moving it and storing it — another delay in finding a new renter, one he hopes will actually pay the rent.