Rogers axes system access fee but adds new charge
Last Updated: Tuesday, September 22, 2009 | 2:36 PM PT
By Peter Nowak, CBC News
Rogers is scrapping the $6.95 system access fee and replacing it with a "regulatory recovery fee" that will differ by province.
The new fee, which takes effect on Oct. 5, will range between $2.46 and $3.46 per month, depending on the region. In addition, Rogers is raising the base rates of its plans by $5 and adding three free calling features — call forwarding, Who Called and Call Manager, which allow customers to manage incoming calls and alerts them to calls received when their phones were off.
The new structure is an effort to make customer bills clearer and bring pricing policies in line with what wireless carriers in the United States are doing, Rogers spokeswoman Liz Hamilton said.
The new charges do not apply to existing plans, although customers who want to switch to the new structure can do so if they are eligible, she said.
"If the plan you have works for you, that's fine. If you want to switch to the new plan, that's fine too."
The structure does also not apply to Fido, Rogers's discount brand, which dropped its system access fee in November.
"They're different value propositions and they have different marketing strategies behind them," Hamilton said.
Follows other players' leads
Telus was the first of Canada's big three cellphone providers to ditch the system access fee when it launched its Koodo discount brand in March 2008, with Bell and Rogers following suit with their respective Solo and Fido units (Virgin, now a subsidiary of Bell, also doesn't charge the fee).
Bell and Telus still charge the system access fee on their core brands. Both companies declined to comment.
"At this point, we're taking a look at it, however, we aren't able to comment on a competitor's pricing approach," said Bell spokesperson Julie Smithers. "Of course you can count on Bell remaining competitive in the marketplace, but we have no new pricing initiatives to announce today."
All of Canada's existing cellphone network owners are facing an ongoing class-action lawsuit over the system access fee.
Lawyer Tony Merchant's class action was certified in Saskatchewan in 2007 and is still before the courts. Merchant has said cellphone providers have misled the public into believing the fee was a government or regulatory fee, and is seeking the return of up to $20 billion.
The carriers have denied that they misled customers.
None of the new cellphone companies that are launching service in the next few months — Wind, Public Mobile, DAVE Wireless and Vidéotron — are expected to charge the system access fee.
Share Tools
Latest British Columbia News Headlines
- B.C. premier unhappy with disgraced Mountie's transfer
- B.C. Premier Christy Clark says she is not happy with the RCMP decision to transfer a disgraced Alberta Mountie to the West Coast. more »
- RCMP officer charged in fatal crash
- An RCMP officer has been charged in connection to a late-night fatal collision in Agassiz, B.C., last July. more »
- Video of West Vancouver arson attack released
- Police are asking for the public for help identifying a man who set the home of a former West Vancouver police chief on fire earlier this year. more »
- Missing gun recovered by Vancouver police
- Vancouver police have recovered a handgun lost by one of their officers during a foot chase Wednesday. more »
Top News Headlines
- Everest victim's husband says family not seeking government help
- The husband of a Toronto woman who died trying to climb Mt. Everest on Saturday says his family is not seeking government help to cover the cost of bringing his wife's body home. more »
- B.C. premier unhappy with disgraced Mountie's transfer
- B.C. Premier Christy Clark says she is not happy with the RCMP decision to transfer a disgraced Alberta Mountie to the West Coast. more »
- Henrique's OT goal sends Devils into Stanley Cup final
- The New Jersey Devils will vie for a potential fourth Stanley Cup in franchise history after defeating the New York Rangers in six games in the Eastern final, courtesy of rookie Adam Henrique's goal early in overtime. more »
- Employment Insurance review boards to be scrapped
- The federal government is scrapping two review boards used by people appealing decisions made about their employment insurance. more »
- B.C. premier unhappy with disgraced Mountie's transfer
- Third B.C. salmon farm quarantined
- RCMP officer charged in fatal crash
- Tsunami motorcycle heading to Harley museum
- Missing gun recovered by Vancouver police
- Province considers BYOB in B.C. restaurants
- Video of West Vancouver arson attack released
- Metro Vancouver gas prices match record levels
- Super microscope installed at University of Victoria

