B.C. traveller hit with $24,000 bill after cellphone stolen
Last Updated: Friday, April 17, 2009 | 8:24 AM PT
CBC News
The Dobson family say they were shocked when a stolen cellphone led to a $24,000 bill. (Stepanie Mercier/CBC)A Shuswap, B.C., man is fighting a $24,000 bill after losing his cellphone while on vacation in Peru.
Alex Dobson, 18, told CBC News he didn't mean to bring his phone on an extended backpacking trip through South America with some friends last fall.
"When I went through airport security, I realized my cell phone was still in my pocket," Dobson said on Thursday. "And I thought, well, that's dumb, because I'm never going to use my cell phone, and I just threw it in the bottom of my backpack."
Then halfway through the trip, his backpack was stolen while on a bus in Peru.
"They pulled a fast one on me," he admits, but he didn't think about the phone until he arrived back home in the B.C. Interior in December.
"That's when we saw they had just been adding in these three-month-old charges, and so at that point it was a $13,000 bill," said Dobson. Apparently someone in Peru had been using the phone at $3.49 a minute, and Dobson was getting the bill.
His family contacted Bell Canada and cancelled the phone. The company told them not to pay the charges while they looked into the matter, Dobson's mother Janice told CBC News.
But more bills kept coming, and the phone company eventually decided that, since it was not a case of fraud, the family owed them more than $24,000, she said. A spokesperson for Bell told CBC News they are looking into the case, but Janice Dobson is still angry.
"It's horrible that they can do that, that cellphone companies aren't regulated in some way. If we're eventually held to have to pay it, we'll have to pay it. But I don't want other people to have to pay it," she said.
Share Tools
Latest British Columbia News Headlines
- B.C. premier unhappy with disgraced Mountie's transfer
- B.C. Premier Christy Clark says she is not happy with the RCMP decision to transfer a disgraced Alberta Mountie to the West Coast. more »
- RCMP officer charged in fatal crash
- An RCMP officer has been charged in connection to a late-night fatal collision in Agassiz, B.C., last July. more »
- Video of West Vancouver arson attack released
- Police are asking for the public for help identifying a man who set the home of a former West Vancouver police chief on fire earlier this year. more »
- Missing gun recovered by Vancouver police
- Vancouver police have recovered a handgun lost by one of their officers during a foot chase Wednesday. more »
Top News Headlines
- Everest victim's husband says family not seeking government help
- The husband of a Toronto woman who died trying to climb Mt. Everest on Saturday says his family is not seeking government help to cover the cost of bringing his wife's body home. more »
- B.C. premier unhappy with disgraced Mountie's transfer
- B.C. Premier Christy Clark says she is not happy with the RCMP decision to transfer a disgraced Alberta Mountie to the West Coast. more »
- Henrique's OT goal sends Devils into Stanley Cup final
- The New Jersey Devils will vie for a potential fourth Stanley Cup in franchise history after defeating the New York Rangers in six games in the Eastern final, courtesy of rookie Adam Henrique's goal early in overtime. more »
- Employment Insurance review boards to be scrapped
- The federal government is scrapping two review boards used by people appealing decisions made about their employment insurance. more »
- B.C. premier unhappy with disgraced Mountie's transfer
- Third B.C. salmon farm quarantined
- RCMP officer charged in fatal crash
- Tsunami motorcycle heading to Harley museum
- Missing gun recovered by Vancouver police
- Province considers BYOB in B.C. restaurants
- Video of West Vancouver arson attack released
- Metro Vancouver gas prices match record levels
- Super microscope installed at University of Victoria

