A communications failure between the bridge and the engine room caused the Coho Ferry to collide with a float plane dock in Victoria's Inner Harbour earlier this month, the Transportation Safety Board has said.

The TSB investigation -- the first of three launched in the wake of the crash -- has found a switch on the ship's telegraph system malfunctioned, so the captain's call for full power forward was never relayed to the engine room.

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The 104-metre MV Coho crosses the Strait of Juan de Fuca between Victoria and Port Angeles, Wash. (Lance and Erin/Flickr)

Terrified passengers watched as the Coho crashed into a float plane dock in the Inner Harbour on the evening of July 10.

The ferry was reversing to leave the harbour for its sailing to Port Angeles when it collided with the dock.

The dock was heavily damaged, but the Coho was able to continue on with its journey.

The broken switch was replaced after the crash.

The results of U.S. Coast Guard and Transport Canada investigations are expected soon.

With files from Tess van Straaten