New cross-border shopping limits irk retailers
By Dianne Buckner, CBC News
Posted: Apr 4, 2012 9:30 AM ET
Last Updated: Apr 4, 2012 9:21 AM ET
We Canadians do enjoy shopping, and we love getting a bargain. You can see the proof of that in the utter joy so many have expressed that American discount chain Target is setting up shop here in 2013. It’s almost as if fresh drinking water was being brought to a dusty, remote village. Hey everybody, our lives are improving! Hallelujah!
So no surprise that most Canadians cheered the new cross-border shopping limits set out in last week’s federal budget. You can now bring back $200 worth of goods duty free, instead of $50, on 24-hour trips. The limit has been doubled for trips of 48 hours, all the way up to $800. If you can’t wait for your local Target to open, or if you crave the high-octane rush of other types of American retail, this is good news.
Canadian border guards are silhouetted as they replace each other at an inspection booth at the Douglas border crossing on the Canada-USA border in Surrey, B.C. (Darryl Dyck/The Canadian Press)But a lot of small business owners in border towns across the country are not exactly thrilled with the government’s new provision. Quite the opposite.
“I don’t understand it,” says Marq Smith of Langley, B.C. “The government is supposed to be in our corner, not encouraging people to go south to spend their money. And they’re hurting themselves too, losing tax revenue. This doesn’t help us as Canadians at all. I can’t figure out the logic.”
Smith owns Western Powersports, a motorcycle store ten minutes from the U.S. border. He employs 11 people, running the local Yamaha and Triumph dealership, selling bikes as well as parts and accessories.
“With the dollar at par, it hurts us,” he says. “Some things are cheaper south of the border, and if a guy can save 20 or 30 per cent by taking a little ride, I can’t say I blame them. But why encourage it?”
Finance Minister Jim Flaherty was asked that question by reporters during a media scrum that followed a luncheon in Toronto last Friday. More than a few retailers had already voiced their concern about the new limits announced the day before.
Finance Minister Jim Flaherty meets with private sector economists in Ottawa on March 5. He says concerns over the increase in cross-border shopping allowances are misguided. (Sean Kilpatrick/The Canadian Press)"I am not terribly concerned about the cross-border shopping because we haven't changed the 24-hour rule,” said Flaherty, pointing out that zero is still the allowance for duty-free goods if you’re out of Canada for less than 24 hours. As for the changes, he mentioned that Canada is trying to “harmonize” its policies with those in the U.S.
That harmonization has a price. Some estimates suggest the change will cost the government $13 million in lost duty by 2012-13 and $17 million in 2013-14. That may indeed be small change and of little concern when a multi-billion dollar budget is being crafted — but it’s a bigger deal for entrepreneurs.
“Mom and pop shops in border towns are being decimated,” says Smith. As for the damage to his revenue stream, he admits the new rules won’t exactly put him out of business, “But every little bit hurts,” he says.
Smith says he’s always pointing out the benefits of shopping locally, both in email blasts to customers, and during visits with customers at the store.
“All kinds of people are buying stuff on the internet, or driving down to pick something up — but what do they do when there’s something wrong with it? By the time they ship it back to where they bought it, they’ve lost whatever money they think they saved buying it in the U.S.”
Also, factor in the cost of gasoline for that trip, and whatever savings can be reaped by an American shopping trip quickly vaporize.
But it’s not only the prices that entice Canadians to shop in the U.S. You often hear the comments that the customer service is superior at American retailers.
I used Twitter to solicit some comments about the comparison between the shopping experience in both countries and got this comment from @pipey21: “selection & uniqueness; way more selection in the US & if i buy stuff in the US, chances are no one will have the same thing here.”
@curryjazz writes: “selection selection selection and a much more competitive online presence.”
In my last column I wrote about the phenomenon of ‘cash mobs’ — organized shopping trips to support local businesses. There are people who want to boost the economy at home. But until Canadian retailers can match their counterparts to the south on selection and service, and get a little closer on price, some shoppers will max out on those new duty-free limits again and again.
Share Tools
Top News Headlines
- Federal Court won't remove MPs over robocall allegations
- The Federal Court says it won't throw six MPs out of their seats over allegations of widespread vote suppression through automated robocalls in the 2011 federal election. But Judge Richard Mosley did find that fraud occurred in the election. more »
- Duffy says he wants to give Canadians 'the whole story'
- Senator Mike Duffy says he wants a "full and open" inquiry so Canadians can get all the facts about the scandal that has rocked the Senate and the Prime Minister's Office and that he has no plans to resign. more »
- Alleged Ford crack video seller not responding to calls
- The journalist who broke the story alleging Toronto Mayor Rob Ford was recorded on video smoking crack cocaine says he may never be able to get his hands on the evidence. more »
- 3 injured in Washington state bridge collapse
- A Washington state bridge over a river collapsed Thursday evening, dumping two vehicles into the water and sparking a rescue effort by boats and divers who searched the chilly waterway north of Seattle. more »
Must Watch
Latest Business Headlines
- German brewers worry fracking will compromise beer quality
- German brewers are worried that fracking, the process of extracting natural gas from underground shale deposits, will jeopardize the quality of their beer by contaminating the water supply and have asked their government to hold off on passing the fracking regulations it has been drafting for months. more »
- SNC-Lavalin letter says Gadhafi son offered VP post: RCMP
- SNC-Lavalin's ties to Libya's former dictatorship ran so deep the company offered the son of Moammar Gadhafi a six-figure job as a vice president in 2008, according to a newly unsealed RCMP affidavit. more »
- Importers brace for fight over iPods and TVs
- Importers of popular electronics such as big-screen TVs and MP3 players are ramping up their fight against federal tariff changes, accusing the government of misleading them by offering tariff breaks that it planned to claw back later. more »
- Big retailers pull out of $7B credit card fee settlement
- Some of America's largest retailers, including Target Corp. and Macy's Inc., on Thursday filed a lawsuit against MasterCard and Visa, rejecting a settlement reached last year over alleged fee-fixing. more »
- Mobilicity debtholders approve sale to Telus
- The creditors owed money by the financially struggling wireless company Mobilicity approved a deal Thursday that would see the mobile upstart sold to Telus for $380 million, but the sale must still be approved by regulators and the court overseeing Mobilcity's restructuring. more »
Lang & O'Leary Exchange
Markets
| Index | Last Trade | Change |
|---|---|---|
| TSX COMPOSITE | 12658.09 | -94.41 |
| DOW | 15294.50 | -12.67 |
| NASDAQ | 3459.42 | -3.88 |
| SP 500 | 1650.51 | -4.84 |
| TSX-VENTURE | 942.05 | -0.03 |
The data on this site is informational only and may be delayed; it is not intended as trading or investment advice and you should not rely on it as such.
- 3 injured in Washington state bridge collapse
- Toronto mayor fired chief of staff for telling him to 'get help'
- Alleged Ford crack video seller not responding to calls
- Duffy says he wants to give Canadians 'the whole story'
- Pickup truck backs up over mother, 2 children in tent
- Toronto Mayor Rob Ford fires chief of staff
- Vancouver man abandons Porsche on B.C. ferry
- Montreal lifts boil-water advisory
- Federal Court won't remove MPs over robocall allegations

