Battle lines drawn in credit card war
CBC News
Posted: Oct 4, 2011 1:30 PM ET
Last Updated: Oct 4, 2011 1:24 PM ET
Consumer love the convenience and rewards, but retailers are fed up with having to pay higher transaction fees for the right to accept premium credit cards. (Ryan Remiorz/Canadian Press)
Related
Small Business
- SPECIAL REPORT: Small business news and features
- News, features, and business-boosting tips and tricks for startups and small companies
Features
- Chat Replay: Dragons' Den cast answers small business questions
- Chat Replay | How small business can use social media
- How to put a value on your small business
- Cellphone-wielding customers are changing the selling game
- Tweeting farmers bridge gap between farm, table
- 5 ways small businesses can boost cyber-security
- Good small businesses face funding challenges
- 5 young Canadian entrepreneurs reveal secrets to success
- E-coupons may not pay off for small businesses
- International expansion is smart, but risky
There's a war brewing between small business owners and credit card companies, and consumers are stuck in the middle. Except they probably don't even know it.
On the one hand are card providers like VISA, MasterCard, American Express and Canada's big banks. They have spent a small fortune setting up the technical infrastructure across Canada to make sure that any time people need to pay for a purchase quickly, easily and safely, businesses are equipped to handle it.
On the other are small, independent retailers. They're more than happy to outsource the mess of handling payments. But they've seen the amount they pay for that convenience increase by almost 50 per cent in recent years, they say.
Only consumers who carry a balance (or pay an annual fee for the card) ever give their credit provider money directly. But every time that card is swiped, the retailer who accepts it pays a percentage of the transaction to the card issuer.
When credit card use first became widespread, those fees were something in the neighbourhood of one per cent or so. But an explosion of so-called "premium" credit cards — the ones that come with all sorts of added security and reward bells and whistles — has also come with an increase in the fees retailers are charged.
Some premium cards have fees in excess of three per cent. That's exorbitant, the Canadian Federation of Independent Business says, so it's putting its foot down and starting a campaign push to allow retailers the choice of refusing premium cards, and only accepting lower-fee ones. The CFIB wants to go as far as getting the card companies to charge consumers directly for the added costs of premium cards.
The credit industry says the added fees are fair, because premium cards bring the retailer a better pedigree of consumer — someone more likely to spend on big ticket items that offset the added transaction cost.
CBC journalist Dianne Buckner investigated the issue. Click on the two video players to hear her interviews with people on both sides of the story.
Share Tools
Top News Headlines
- Greg Weston: Senate scandal may be Harper's worst hour
- The widening Senate scandal that the prime minister flippantly tried to dismiss as a 'distraction' just days ago has instead become arguably Stephen Harper's worst hour. more »
- 3 injured in Washington state bridge collapse
- A Washington state bridge over a river collapsed Thursday evening, dumping two vehicles into the water and sparking a rescue effort by boats and divers who searched the chilly waterway north of Seattle. more »
- Federal Court won't remove MPs over robocall allegations
- The Federal Court says it won't throw six MPs out of their seats over allegations of widespread vote suppression through automated robocalls in the 2011 federal election. But Judge Richard Mosley did find that fraud occurred in the election. more »
- 3D printers give rise to 'desktop manufacturing'
- Customizable objects from plastic dollhouse furniture to medical prosthetics can now be designed and printed out by almost anyone at the press of a button, and is going to lead to an 'explosion of new stuff,' predicts author Chris Anderson. more »
Must Watch
Latest Business Headlines
- German brewers worry fracking will compromise beer quality
- German brewers are worried that fracking, the process of extracting natural gas from underground shale deposits, will jeopardize the quality of their beer by contaminating the water supply and have asked their government to hold off on passing the fracking regulations it has been drafting for months. more »
- SNC-Lavalin letter says Gadhafi son offered VP post: RCMP
- SNC-Lavalin's ties to Libya's former dictatorship ran so deep the company offered the son of Moammar Gadhafi a six-figure job as a vice president in 2008, according to a newly unsealed RCMP affidavit. more »
- Importers brace for fight over iPods and TVs
- Importers of popular electronics such as big-screen TVs and MP3 players are ramping up their fight against federal tariff changes, accusing the government of misleading them by offering tariff breaks that it planned to claw back later. more »
- Big retailers pull out of $7B credit card fee settlement
- Some of America's largest retailers, including Target Corp. and Macy's Inc., on Thursday filed a lawsuit against MasterCard and Visa, rejecting a settlement reached last year over alleged fee-fixing. more »
- Mobilicity debtholders approve sale to Telus
- The creditors owed money by the financially struggling wireless company Mobilicity approved a deal Thursday that would see the mobile upstart sold to Telus for $380 million, but the sale must still be approved by regulators and the court overseeing Mobilcity's restructuring. more »
Lang & O'Leary Exchange
Markets
| Index | Last Trade | Change |
|---|---|---|
| TSX COMPOSITE | 12658.09 | -94.41 |
| DOW | 15294.50 | -12.67 |
| NASDAQ | 3459.42 | -3.88 |
| SP 500 | 1650.51 | -4.84 |
| TSX-VENTURE | 942.05 | -0.03 |
The data on this site is informational only and may be delayed; it is not intended as trading or investment advice and you should not rely on it as such.
- 3 injured in Washington state bridge collapse
- Toronto mayor fired chief of staff for telling him to 'get help'
- Alleged Ford crack video seller not responding to calls
- Duffy says he wants to give Canadians 'the whole story'
- Pickup truck backs up over mother, 2 children in tent
- Toronto Mayor Rob Ford fires chief of staff
- Vancouver man abandons Porsche on B.C. ferry
- Montreal lifts boil-water advisory
- Federal Court won't remove MPs over robocall allegations


