CBC In Depth
INDEPTH: PERSONAL FINANCE
Credit cards – convenience at a price
by Tom McFeat, CBC News Online | September 20, 2004

We Canadians sure love our plastic. We have more than 50 million Visa and MasterCards. And we've charged almost $50 billion to them. We have 24 million more retail credit cards from issuers as diverse as Petro-Canada to the Hudson's Bay Company to Canadian Tire.

There are many reasons why we charge so much on so many cards. It's convenient for one. They're instantly accepted at 650,000 outlets in Canada and millions more around the world. No need to carry around large amounts of cash. Some credit cards also come with insurance benefits or reward points good for free travel or other discounts. And if we pay off the full amount within the grace period (except for cash advances), we aren't even charged any interest.

Quick Fact:
Average amount charged on a Visa or MasterCard:
$102

Source: Canadian Bankers Association

So what's the problem? Well, for many Canadians, there isn't one. Figures show that more than 60 per cent of us do pay off the full balance each month. And the Canadian Bankers Association reports that delinquency ratios on Visa and MasterCards (the percentage of accounts overdue by more than 90 days) stands at just 0.8 per cent.

But ask any credit counsellor why Canadians run into financial trouble and they'll invariably mention the inability to control credit card debt very early in their answers.

The credit industry certainly does a thorough job of marketing its product. The market research firm Mail Monitor reported that Canadians received 208.3 million credit card solicitation offers in the mail in 2001, mainly for so-called platinum cards. Most were from American card companies like MBNA and Capital One. Many also included a low introductory rate for the first six months, after which the usual rates applied.

Why paying the minimum can mean paying the maximum

And that's where part of the problem lies. The big banks' prime lending rate may be low, but the usual rates that most standard credit cards charge are much higher. Many cards charge 17.5 to 19.9 per cent on overdue balances. Department store or gasoline company cards are even worse. Count on paying 24 to 28.8 per cent a year on outstanding balances there. And they make it so easy to pay just a little. Many allow minimum monthly payments of as little as $10 or two per cent of the amount owed.

Quick Fact:
Maximum annual interest rate allowed under the Criminal Code:
60 per cent

Paying that little, however, can stretch the debt out to an astonishing degree. The Credit Counselling Service of Toronto has a Debt Calculator in its website that illustrates this only too well (the link is at the bottom of this page).

Let's assume you owe $10,000 on a credit card that carries an 18-per-cent interest rate. Let's also assume you want to take them up on their minimum monthly payment terms of three per cent of the outstanding balance (or $10, whichever is greater). Enter the variables and you'll see that simply paying the minimum will mean that it will take you 272 months to pay off the debt (that's almost 23 YEARS). You'll also pay almost $9,800 in interest, almost as much as you charged. And this assumes you charge nothing more on that card during that 23-year period.

So how do I get around those high rates?

The easiest way is, of course, to pay off your balance in full each month. If you can't do that, you can try transferring that debt to something that costs less to service. A personal line of credit for most Canadians can be arranged at their local financial institution, often at single-digit rates. Secured lines of credit, like home equity loans, are the cheapest.

Another way of paying less interest is to use a credit card that charges less interest. And no, they don't all charge the same…not even close. Most of the credit card solicitations are for high-rate gold and platinum cards. These often come with added bells and whistles like the ability to earn travel points or cash discounts on cars. But if you carry a balance and want a cheaper card, the same bank that issued you your Visa or MasterCard probably also offers a cheaper low-rate card. You just have to ask for one.

The Financial Consumer Agency of Canada publishes a comprehensive list of credit card interest rates on its website (the link is at the bottom of this page). It compares the features of more than 200 cards issued by 26 Canadian issuers.

Industry Canada also has a Credit Card Costs Calculator that will let you see just how much you're actually paying when you use your card (the link is at the bottom of this page). The low interest rate cards typically have a small annual fee. But if you regularly carry a balance, these are the ones to have. Conversely, if you always pay off your credit card balance in full each month, a standard higher-rate card with no annual fee is the one to have.

Quick Fact:
Number of payday loan stores in Canada:
1,200

Source: Canadian Association of Community Financial Service Providers
Once you have any credit card, you can also expect to be offered incentives to charge more though "convenience cheques." One company suggested the cheques could be used to pay the babysitter. Remember, these are cash advances and interest starts accruing from the day they're posted until they're paid in full.

And then there are the "No interest, no payments for a year" promotions. In most cases, these are actually credit card promotions. You can only defer those payments if you have a credit card from the issuer, usually a retail store. Once that no-payment period elapses a year from now, you will have to pay the entire amount owing. Of course, if you haven't been saving regularly to make that payment, you may not have the money. In that case, the entire amount will simply be charged to your credit card, usually at 28.8 per cent interest. And that's what the card issuer is counting on.

Payday loans

For those who can't get a credit card, or those who have a poor credit history that limits access to other forms of credit, payday loans are the lenders of last resort (loansharks excepted). They are also the most expensive.

The concept is simple enough. You don't have enough money to make it to your next paycheque. So you go to a payday lender who will lend you, say, $100 for two weeks until your next paycheque. Of course, they levy fees, service charges and interest on that loan that will add $20 to the cost of that $100 loan. You get your $100 instantly and write out a cheque for $120 dated on the day of your next paycheque. That works out to an annual interest rate of over 500 per cent.

But that's not the worst of it. On March 29, 2004, CBC Radio One's The Current talked to one lawyer who represented a woman who borrowed $520. She kept rolling over her loan every two weeks for more than two years because she was never able to repay the original loan. Each rollover cost her $130 in fees and interest. By the time she was able to come up with the full amount owing (some 30 months later), she had paid more than $8,000 in fees and interest. (A link to The Current's full report on payday loans is on the bottom of this page).

The payday loan companies defend their business, saying they provide a much-needed service. They point out (correctly) that banks aren't interested in loaning a few hundred dollars for a week or two.

Several class-action suits have been filed against providers of payday loans. And governments are looking into regulating the industry.

In the meantime, Ottawa bankruptcy lawyer Stanley Kershman, the author of Put Your Debt on a Diet, has some advice for anyone thinking of taking out a payday loan. "Don't," he writes. "If money is short between paydays…find another way of surviving your budget shortfall."

EXTERNAL LINKS:
CBC does not endorse and is not responsible for the content of external sites. Links will open in new window.

Debt Calculator – from the Credit Counselling Service of Toronto

Credit Cards and You – from the Financial Consumer Agency of Canada (includes credit card comparison tables)

Credit Card Costs Calculator – from Industry Canada

Credit Cards: An Owner's Manual – from VISA Canada

A Critical Look at Payday Loans – from CBC Radio One's The Current, March 29, 2004





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