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Contact Us

Got a question about the CBC? We've answered the most common queries in our list of Frequently Asked Questions below.

If you still can’t find the answer you’re looking for, please use our Contact Form. Due to the large volume of messages received, we will not be able to respond to all messages.

Frequently Asked Questions - Links on this page
1. How do I contact the local news departments with a news tip?
2. How do I get a PSA aired on radio or a community event mentioned?
3. How do I suggest an idea or pose a question to a local show?
4. How can I comment on what I heard on a local or national radio program?
5. Can I get transcripts and/or copies of programs?
6. How do I suggest an idea or pose a question to a national show?
7. How do I contact the CBC about something I saw on CBC.ca?
8. How can I find out the name of the song I just heard on CBC Radio?
9. I have a CD that I would like you to play. Where do I send it?
10. How do I find out about jobs at the CBC?
11. How do I alert the CBC to reception difficulties?
12. How do I contact someone at the CBC?
13. Where do I find the free version of Windows Media Player or RealPlayer?
14. What are your channels/frequencies?
15. Who provided the Montreal skyline photo that appears in the banner?
Answers to FAQ

1.

 How do I contact the local news departments with a news tip?
If you've got a news tip, E-mail us
or call the CBC Newsroom at:

Radio News & Current Affairs (CBC Radio One 88.5 in Montreal)
(514) 597-6300
Fax: (514)597-6510

Television (CBC News: Montreal at Six)
(514) 597-6371
Fax: (514) 597-6354
   
2. How do I get a PSA aired on radio or a community event mentioned?
First, refer to these PSA guidelines before you send us information about your event.

You can send us event information online, or:

By Mail:
 CBC Montreal
 P.O. Box 6000,
 Montreal, QC
 H3C 3A8
   
3. How do I suggest an idea or pose a question to a local show?
Go to the Programs page, and follow the link to the show. Look for the “Contact” link for that show in the left-hand side of the show’s page.
   
4. How can I comment on what I heard on a local or national radio program?
For a local program, go to the Programs page, and follow the link to the show. Look for the “Contact” link for that show in the left-hand side of the show’s page.

To comment on what you've heard on National CBC Radio or TV Programs call 1-866-306-INFO (4636).
   
5.

Can I get transcripts and/or copies of programs?

Television
Items aired on the local portion of CBC News: Montreal at Six are available through CBC Montreal. E-mail our archives department for more information on how to obtain a copy.

Radio
Items aired on Montreal CBC Radio programs are available through Transcriptions Verbatim:

Transcriptions Verbatim
TEL: (514) 878 9979

You will have to provide Transcriptions Verbatim with the program name, the time the interview ran and the date.

Audio cassettes are available to purchase for items aired within the last 30 days. Cost is approximately $40 per item. Tapes will be mailed through regular mail and delivery is approximately one to two weeks.

For other news and information programs, information can be found on the CBC.ca FAQs page.
   
6. How do I suggest an idea or pose a question to a national show?
Go to Programs A-Z, look for the listing for that show, then follow the link to the website for that show. Look for the “Contact Us” section of the site.
   
7. How do I contact the CBC about something I saw on CBC.ca?
Use our Contact Form.
   
8. How can I find out the name of the song I just heard on CBC Radio?

a.    The first step is to identify the show that played the song.

If the program was a local show, go to our Programs page and find it there.

If the program was a national show, use this list: Programs A-Z to navigate to the program page. If you don't know the name of the show, go to the CBC Radio Guide and then click on the title of the appropriate program.
b.    Once you have found the appropriate show, you can search the Past Programs section for program logs, which contain song information.
   
9. I have a CD that I would like you to play. Where do I send it?
This information can be found on the CBC.ca FAQs page.
   
10. How do I find out about jobs at the CBC?
Click on Jobs at the bottom of any page on the CBC.ca site.
   
11. How do I alert the CBC to reception difficulties?
Please e-mail audience relations or give them a call at 1-866-306-4636.
   
12. How do I contact someone at the CBC?
Check the "Contact" information on the right side of this page, or use our Contact Form.
   
13. Where do I find the free version of Windows Media Player or RealPlayer?
Go to the Audio/Video page and follow the links for downloads which are provided there.
   
14. What are your channels/frequencies?
These are listed on the Audio/Video page.
   
15. Who provided the Montreal skyline photo that appears in the banner?
The Montreal banner photo was taken by Dennis Flood.
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