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Product Recall
HP recalls notebook computer batteries
due to fire hazard
April 20, 2006
The U.S. Consumer Product
Safety Commission, in cooperation with
the Hewlett-Packard Company, have announced
a voluntary
recall of certain HP and Compaq
Notebook Computer batteries. Consumers
should stop using recalled products immediately
unless otherwise instructed.
An internal failure can cause the battery
to overheat and melt or char the plastic
case, posing a burn and fire hazard.
HP has received 20 reports of batteries
overheating, including two in the United
States. One minor burn injury has been reported.
Eleven cases of minor property damage were
reported, including one in the United States.

The recalled lithium ion rechargeable batteries
are used with various HP and Compaq notebook
computers. The recalled batteries are a subset
of those manufactured in early January 2005,
and will have a bar code label starting with
L3. HP and Compaq Notebook Model Series that
may contain a recalled battery include:
HP Pavilion Family |
HP Compaq Family |
Compaq Presario Family |
dv1xxx
ze2xxx |
nx48xx |
V2xxx
M2xxx |
The notebook model is located on the display screen bezel or in the labelling
on the bottom of the notebook.
The affected products were sold at computer
and electronics stores, online stores, and
at hp.com and hpshopping.com from January
2005 through December 2005. The battery packs
also were sold separately for between $100
and $130.
Consumers should stop
using the “L3” coded
batteries immediately and contact HP to determine
if the specific battery is one of the ones
being recalled, and if it is, receive a free
replacement battery. After removing the recalled
battery from their notebook computer, consumers
should plug in the AC adapter to power the
notebook until a replacement battery arrives.
For additional information, visit the HP Battery
Replacement Program website at www.hp.com/support/BatteryReplacement,
or contact HP at (888) 202-4320 between 7 a.m.
and 7 p.m. CST Monday through Friday. |