BROADCAST DATE : Mar 18, 2016

Cellphone Bill Shock: What you need to know about family plans

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How do the big three cellphone providers get away with charging us so much for data? Cellphone companies may be bending the rules by letting children authorize additional data without their parents' permission. Although the CRTC’s Wireless Code was brought in to prevent bill shock, it doesn't seem to be working for some families.

We also have an update: Our hospital parking story made a big difference in Ontario, which has just frozen parking rates and introduced a discount for frequent users. But we look at the picture across the country, and find hospital parking rates are increasing, with real consequences for patients and their families.