Feb 20, 2015
Checkout Charity: Doing Good, Feeling Bad
We dig into two common checkout complaints: being put on the spot for charitable donations and poor customer service. Tom Harrington investigates the practice of so-called “checkout charity.” Some of the country’s biggest retailers are asking for your donations at the cash, even though many Canadians say they don’t like it. So why do companies do it? Who’s it helping? In Doing Good, Feeling Bad, we raise some big questions about those little charitable donations.