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Your cellphone questions... answered
By Robert Ballantyne  |  Thursday, March 11, 2010, 11:03 PM    
You had a lot to say about last week's Marketplace episode, Canada's Worst Cellphone Bill. Most of the questions sent our way were technical, so we took them to our featured wireless technology expert, Srinivasan Keshav of the University of Waterloo.

Read on to find out what Professor Keshav has to say about the price differences between voice and data roaming, how he arrived at the figures presented in the show, and what he says you can do to save on roaming costs.

How do you feel about your cellphone bill costs?
By Robert Ballantyne  |  Wednesday, March 3, 2010, 5:58 PM    
This week on Marketplace, Wendy Mesley investigates the story behind huge bills many Canadians rack up from using their cellphones. We asked for your bills and whittled them down to a handful of finalists (find out who has Canada's Worst Cellphone Bill on Friday night). So how do how you feel about your bill? Is the price too high, fair, or too low?

Will Canada's telecom industry open up to foreign competition?
By Canadian Press  |  Wednesday, March 3, 2010, 5:20 PM    
wind_mobile.jpgCanada's closed-shop telecommunications industry may no longer be so, as the federal government is setting the stage for more wireless players and possibly lower rates for cellphones and other telecom services.

The government signalled in the throne speech Wednesday it is opening key sectors, including the satellite and telecommunications industries, to both venture capital and investment from outside the country.
Video: Behind the scenes with Wendy Mesley
By Robert Ballantyne  |  Friday, February 26, 2010, 12:29 PM    
cellphone_bill_606.jpg In this video (after the jump), go behind the scenes with host Wendy Mesley as she asks people in Toronto about their worst cellphone bill. As you probably already know, for months we've asked Canadians to send their bills. We whittled the worst down to a handful of finalists, and put the final three to a nation-wide poll. On Friday, March 5 we announce the "winner," and along the way reveal the results of our investigation into the cellphone industry.
Rogers uses detective work to fix bill
By Charlene Sadler  |  Wednesday, February 3, 2010, 5:40 PM    
It's always interesting to find out whatever happened to some of the people featured in our stories.

Here's one happy update. Robert Lendvai, a Toronto marketing consultant, was angered after Rogers charged him about $600 for downloading a power-point presentation onto his BlackBerry while vacationing with his family in the Dominican Republic last March.

He argued with Rogers that it might have been good customer relations to allow for pop-up warnings for people who are about to incur unusually large fees.
How much is your biggest cellphone bill?
By Marketplace Staff  |  Wednesday, December 16, 2009, 6:28 PM    
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$600 to download a 19 megabyte presentation in the Dominican Republic. $350 for 2000 texts. These are just two of the stories from our continuing search for Canada's Worst Cellphone Bill. We recently hit the streets of Toronto and asked: How much was your biggest cellphone bill?
From the control room: Wendy Mesley on Canada's Worst Cellphone Bill
By Marketplace Staff  |  Friday, December 11, 2009, 5:06 PM    
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Do you have Canada's Worst Cellphone Bill? Marketplace's Wendy Mesley is looking for that elusive bill (is it yours?). Wendy dropped by CBC News Network to talk about her search and we captured some behind the scenes footage while she was visiting and chatting with Connect's Mark Kelley.
Do you have Canada's Worst Cellphone Bill?
By Marketplace Staff  |  Monday, December 7, 2009, 3:53 PM    
Ever get a shocking bill? Are you mad or confused about how it all adds up? Feeling like you got ripped off with big, big charges?
 
Wendy is investigating the story behind those big bills for an upcoming Marketplace show. You just might be the one holding Canada's Worst Cellphone Bill.
Main: Marketplace Blog Features »
This Week On Marketplace
ENCORE PRESENTATION — Firefighters know there's one thing that can help save lives in a fire, so you'll be surprised to learn this one thing is still missing in thousands of buildings across Canada. Also: Erica Johnson investigates a new wave of so-called American-style non-profit charities offering debt advice to Canadians.
When To Watch
Sat., July 24 at 6:30 p.m.
on CBC Television