Company statements: Price Tag Confidential

Newell Rubbermaid, parent company for Aprica Brand products:

"At this time, we would like to decline the on-camera interview and provide the following statement.

There are many variables that could lead to different pricing in the juvenile products business in Canada, including importation, transportation, currency fluctuations and distribution costs. Juvenile products are also subject to different compliance standards, which impacts pricing."

Ashley Mowrey
Manager, PR & Consumer Engagement
Baby & Parenting Essentials | Newell Rubbermaid


Pricing of Bayer products both in Canada and around the world is a reflection of local market dynamics, and varies from country to country. These dynamics are influenced by a variety of factors such as local economic conditions, cost of goods, differences in product formulation and local regulatory, packaging and distribution costs.

Bayer's Aspirin 81mg tablets are priced in line with this policy and a direct comparison of Canadian and US prices is not appropriate. Healthcare products often differ in Canada and the U.S., including formulations of Bayer's products, such as Aspirin 81mg. This in turn entails shorter production runs and higher overall costs of production. In addition, selling costs in Canada are typically higher than in the US and depend on a variety of factors, including costs associated with regulatory approval, manufacturing, transportation, distribution and marketing. Distribution costs, for example, are higher due to Canada's geographic size and population distribution, and marketing costs are higher due to the cost of reach.

These costs are all factors that help determine how Bayer sets its product price to retailers. Bayer regularly reviews this pricing policy to ensure that prices are fair and competitive, and adjusts them as appropriate.

Bayer, second response (requesting more details on earlier statement):

• Local market dynamics refer to a number of factors, predominantly differences in regulatory, production, packaging and distribution requirements. For competitive reasons we do not disclose a detailed cost breakdown of individual products.
• As with many healthcare products, the registered Canadian formulation for Aspirin 81mg differs from that in the US, but shares a common active ingredient, Acetylsalicylic Acid (ASA).
• Bayer does not manufacture any healthcare products in Canada. Our Canadian healthcare products are manufactured at various sites across Bayer's global manufacturing network.
• As mentioned, we do not disclose a detailed cost breakdown of individual products for competitive reasons.


(In response to Marketplace request for information on the research that supports the use of plant stem cells in Lancôme products)

You will find enclosed the press release for Lancôme's Absolue L'Extrait, as well as the results of a study conducted in Europe. This is the information that we have available.

Because of the scientific nature of your questions, I'm afraid that the expert I had in mind is not an appropriate interviewee, and our R&D department is unavailable. Therefore, I'm afraid we cannot respond to your interview request.

(Marketplace repeated the request for an on-camera interview with a representative from Lancôme, but the company "regretfully" declined.)

La Prairie:

We don't share our proprietary clinical studies or % for ingredients but please see below for additional information on La Prairie's Skin caviar Luxe Cream. As additional background, The Caviar Collection is our strongest-selling collection in all regions where La Prairie is sold. Since our first Caviar launch in 1987, La Prairie's cult classic Caviar items have been beloved for hydrating, enhancing the skin's elasticity, smoothing and firming.

La_Prairie_Switzerland.jpgThe skincare scientists at La Prairie, understanding that a woman's heart craves luxury as much as her skin craves replenishment, created a new paradigm for skincare pleasure with Skin Caviar Luxe Cream. Long-revered by La Prairie clients worldwide since its launch, Skin Caviar Luxe Cream is a lavish cream containing an unprecedented concentration of rare Caviar Extracts combined with AHA's, unique Sea Proteins and La Prairie's exclusive Cellular Complex. Skin Caviar Luxe Cream will transform your face and caress your senses with energy and moisture, beyond ordinary luxury into the ultimate Caviar experience. This experience allows lifted, illuminated satin to replace the tired skin of moments ago.

Skin Caviar Luxe Cream was developed for today's most discerning consumer who craves luxury yet demands results. Powerful moisturizing, nourishing and energizing qualities help the skin take on a new radiance, while highly effective firming agents have a continued and noticeable effect on skin tone and elasticity.

At the heart of this formula is the Caviar Firming Complex including 6 pro-active firming agents:

o Caviar Extracts - which help stimulate collagen production in order for skin to maintain its firmness and elasticity. Rich in amino acids containing proteins, vitamins and minerals, it is a source of natural compounds required for the structure and vitality of healthy skin.
o Seaweed protein - stimulates the production of collagen
o Algae extract helps to firm the skin
o Wheat protein - helps reinforce skin vitality and firmness
o Malt extract - helps prevent collagen breakdown
o Phytotherapeutic extracts - help to calm, sooth and firm the skin

In addition, new combinations of anti-oxidants guard against the destructive tendencies of free radicals, an Alpha Hydroxy Complex helps smooth and retexturize the skin through gentle exfoliation, and La Prairie's exclusive Cellular Complex nourishes, repairs and protects the skin.

Available at Holt Renfrew, $500 CDN


Association of Hearing Instrument Practitioners of Ontario

The Association of Hearing Instrument Practitioners of Ontario (AHIP) is a voluntary, non-profit professional association and does not in any way regulate the marketplace. As the Ontario Professional Association representing some 685 members (Hearing Instrument Specialist H.I.S,, Hearing Instrument Dispenser H.I.D. and student members) the Association's overall purpose is to ensure quality care and services for the Hard of Hearing of Ontario. Our members are engaged in the assessment of hearing and the dispensing of hearing aids pursuant to a prescription from an Physician or Audiologist. Our members are held to very high entry to practice requirements, are expected to conform to high practice standards and follow a code of professional conduct, complaints are very rare.

Hearing loss affects approximately 3 million Canadians but only a fraction are currently being treated for this invisible disability. We urge you to, in addition to whatever focus you may have, to also educate and inform your viewers that untreated hearing loss affects their quality of life and can lead to social isolation, anxiety and depression. Hearing healthcare professionals dedicate their lives to help the Hard of Hearing, they are not alone.