Have you ever had a salesperson come to your door and offer you a free water test? Did they worry you about your water? The next time you get a knock at the door, here is what you can do:
- Be wary of the health claims these salespeople are making. They tend to use fear mongering as a persuasion technique for you to pay thousands of dollars on a water system you may not need.
- Contact your municipality. Some water filtration salespeople lead you to believe they are testing on behalf of the city but they're not. Your municipality tests your water on a regular basis and will be able to provide you with the most up-to-date information that you can rely on.
- If you are still concerned about the safety of your water, have it tested by an accredited lab. They can test for bacteria and chemical substances in your water so you know exactly what's in it.
- Do your own research! Check out the Canadian Drinking Water Guidelines found on Health Canada's website to learn more about what's in your water and how safe it is.
For more, watch Marketplace's undercover report, "Clean Water, Dirty Tricks" on CBC-TV, Friday at 8 p.m. -- you can watch a preview here on the Marketplace website.
- Be wary of the health claims these salespeople are making. They tend to use fear mongering as a persuasion technique for you to pay thousands of dollars on a water system you may not need.
- Contact your municipality. Some water filtration salespeople lead you to believe they are testing on behalf of the city but they're not. Your municipality tests your water on a regular basis and will be able to provide you with the most up-to-date information that you can rely on.
- If you are still concerned about the safety of your water, have it tested by an accredited lab. They can test for bacteria and chemical substances in your water so you know exactly what's in it.
- Do your own research! Check out the Canadian Drinking Water Guidelines found on Health Canada's website to learn more about what's in your water and how safe it is.
For more, watch Marketplace's undercover report, "Clean Water, Dirty Tricks" on CBC-TV, Friday at 8 p.m. -- you can watch a preview here on the Marketplace website.






High Pressure Sales! They offer a free gift to get their foot in your door. Then it is a well prepared sales pitch comparing your water with some water they bring in. You don't know where their water came from. Then the boss wants to talk to you about why you won't buy it right now.
Do yourself a favor and hang up on these guys.
Yes it's true you should be ashamed.
In no way does a Brita filter water better than reverse osmosis.
Check your facts before posting.
I was another person blindsided by this company, I went through a finance company to pay for this system. I want it gone but the bill still remains I need some advice on how to get out of this mess.
Can you tell me if any further investigation was done on the Water World H20 system as we are currently going to set a consumers complaint against this company...
Melissa my husband worked for a small company also. he was a salesman for ... and he was lead to believe that the machines he sold would remove e-coli and other dangers. he was also taught that these machines were moderately priced. turns out they sell over the internet for around 2 hundred dollars. also, the course he took was just 4 hours long and the main topic was how to make a sale. not one person at the place had any kind of license and the owner himself was doing electrical work. long story short, my husband quit his job because he has a conscience. maybe if your husband has a conscience he will quit to.
You DO NOT NEED thousand dollar plus filters. Get a filter from any hardware store for taste, chlorine etc.. and have your water tested by a lab. The total cost will be less than a hundred dollars in most cases. Companies like waterworld from Buckingham who sell simpleh2o products use former vacuum cleaner salesmen who try and scare you out of your hard earned money.
I installed simpleh2o products for waterworld in Buckingham and I am ashamed of it. They sell systems for over three thousand dollars and now I find out a fifteen dollar Brita filter works as good or better. I hope customers have recourse to get refunds.
The link you provided in to "Canadian Drinking Water Guidelines" is a broken link, do you have the correct one?
Just finished watching the documentary on clear water/dirty tricks and must say I am absolutely disgusted. My husband has worked in the water treatment industry for the last ten years and your representation and research on purified water is completely vague and far away from the truth. There is NO TRICK in an electrologist test.The electrologist probes coat the particles(minerals) good or bad (however inorganic) to surface up on the water. Just like dye is added to our bodies to show up any abnormalities.MINERALS IN WATER ARE INORGANIC (Doctors do say anything inorganic isn't good for us, don't they?) Just ask DR.OZ Why did you pick on a small water based company.....why didn't you pick on a bigger company that can professionally back up the water they sell and WHAT THE REAL BENEFITS can come out of drinking good reverse osmosis water.My husband sells legitimate water systems and now he might be out an honest, dedicated job. He truly believes in the benefits of drinking good water and has been given several authentic testimonials. Do you have anything to back up your statistics? And what part of it is a trick? Calcium in the water comes from rock....hmm? Maybe this can be related to gall bladder stone? Research that! NEXT TIME make an honest effort to DO the research because who's really doing the misleading?
If chlorine is so harmless for us why would New York city be switching most of the lower Manhattan water treatment to UV vs chlorine and spending millions of dollars to do so?
The fact still remains that they are adding a deadly poison to the water. Yes it kills the disease causing bacteria, but it is still poison that the gov't says is okay to drink. We don't allow our kids to suck on lead based painted toys yet they allow us to drink Chlorine. What about the bacteria bugs that are dead-is it okay to ingest these as well? No! I think some of these filters are a hoax and cost way too much but at the same time some carbon filters do remove the Chlorine plus Industrial wastes, farm chemicals, sewage and think about all the medications people flush down the toilet. This stuff all ends up in our water supply and the gov't I will say is doing the best cost effective way to keep our water safe but it sure isnt HEALTHY thank you
After watching your episode of "Clean Water , Dirty Tricks" I felt compelled to wite this comment. If Marketplace truly has the best interest of the consumer as a goal then why did you not investigate how the owner of Simply H2O managed to obtain and display a Better Business Bureau logo(sticker)on the company door?
Does the BBB hand these out like candy to anyone who is willing to pay and join their organization? It seems logical to assume that marketplace and BBB are bedfellows and this was an act of professional courtesy. If not, then please investigate how much trust you can place in a BBB accredited business?
I watched your story on clean water, dirty tricks and had the same thing happen to myself. I am a resident of Listuguj, Quebec and when I purchased the system I financed it. Would there be any way I can stop payments on this contract without being harrassed by the lender and Simple H2O. Could you tell me where I can further my complaint. Thank You
Man, im watching this right now. It makes me sick.
Why not investigate what is in our water. Flouride!Drugs! Flouride one of the most toxic
chemicals ever made.Why is it added to our water?
Research it.