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Our Appliance Expert: Steve Brannan
Steve Brannan has been fixing major appliances for the last 32 years. Steve has been a regular guest on CBC's Radio Noon Phone In and Ontario Today, Citytv's Cityline, Global TV's News At Noon and TVOntario's More To Life. Steve has written articles for Ontario Workshop and Canadian Living.  Steve owns Brannan's Appliance Repair and services Toronto and parts of the GTA.

Steve's certifications:

• Certified Appliance Repair Technician George Brown College

• Diploma Electronics Technician DeVry Institute of Technology

• Certified Appliance Service Technician Ontario Ministry of Training Colleges and Universities

• Licensed Domestic Appliance (DA) Gas license

Appliance Advice from Steve Brannan:

1
  Pay attention to your appliances so that you can give a good description of what's wrong.
2
  Ask your friends and business colleagues for referrals, other trusted trades are good for referrals as well.
3
  Be polite and observant but try not to hover, give the technician some time to figure things out.
4
  Trust your gut, if it feels wrong it probably is.
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When the Repairman Knocks: In this special one-hour edition of Marketplace, Tom Harrington tests the skills and ethics of home repair services.
Broadcast Date: MARCH 2, 2012
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