Originally broadcast on March 19, 2010
Putting credit counselling to the test
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If you’re in debt and struggling to get your personal finances on track, whom do you turn to?

For decades, charitable credit counselling agencies have offered help to indebted Canadians.

However, in the U.S., a new style of counselling has emerged in recent years, giving rise to consumer complaints about hefty fees and lack of face to face counselling. These complaints prompted a crackdown by US regulators.

Recently, a couple of U.S. credit counseling companies set up shop in Canada. Marketplace tests one new agency to see whether some of the same issues could now be creeping into the credit counselling sector here.

How do they suggest people curb their spending? How much counselling do they give about managing money? And most importantly, how do they offer to help make an individual’s debt go away?

Related Links:

Canadian Bankers Association letter to Marketplace on new rules for credit counselling agencies

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Posted on March 19, 2010 CommentBookmark, Email & Share
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After watching the program. I find it most interesting that solutions are very limited and not provided! People should realize that if they are going to lose the credit rating they should seriously consider not paying the debt at all. Since the bad credit rating is on record for 7 years. Furthermore, one can always offer to pay the debt only! Without any interest or charges and that this proposal not effect the credit rating! If it is not accepted then do not pay! Since they will continue to use the credit rating against the individual! The moral of the story is if you cannot remedy by paying the principal only then let the creditors deal with the complete losses!

marketplace videos have some serious trouble playing back on my mac, no matter which webcrawler i'm using (safari or firefox) or if it's the only window open, no matter what time of day. it loads for a second and plays for a second, making the video REALLY choppy and me really unhappy. i'm having this experience with every single one of your videos on this page.

the new "improvements" cbc made to its website video player really stink. almost nothing seems to work properly for me as a mac user ever since.

You're set up to fail in many instances. You have to be careful with your credit and what you do. Things that may seem like a good idea to improve your credit, etc. can actually harm your credit rating (closing off a credit card; moving to a "low rate" card instead). Credit companies are kinda weasels like that. You have to know what to do and when to do it. Look for the FREE credit councelling services out there. Check with your local Chamber of Commerce and Library. They often know of courses, etc. that are often free of charge. Credit card companies should also be banned from offering their cards at any public learning institution. They prey on kids that are just getting out on their own and use the "school" as their reassurance to kids that they can afford to have a 15K credit limit when they make no money and have 5K in student loans.

Will there be a followup on the Debt Trap topic as there are many other companies (i.e. 4pillars, etc) that offer simular services. Many Canadians are in a cash crunch especially due to "job loss" or in my case "client loss" as we are all suffering in more ways than one. I enjoyed the coverage provided but thought if fell short as we were not presented with any solutions, only one company that failed to support their clients.
Are there any good organizations to turn to or are we left out in the cold? What other solutions do we have other than loing your home/ declaring bankrupcy? Please advise

James

Sarah, don't use your TD Canada Trust card at a Scotia Bank Machine!!! Don't you know that this costs money in Interac fees. It is the little things like this that keep you from getting ahead. Remember, when you are in debt EVERY DOLLAR COUNTS.

Sarah, I'm in the same boat as you. My parents are also worried about me, but there isn't much they can do to help me.

You aren't alone, and I hope things work out for you. It is nice to know that I'm not alone...

Stop spending what you don't have that's the easiest way to get out. Put money in a jar everyday if you have to force yourself.

The now generation has a huge problem with this mentality of buying big houses, lots of new toys and wanting it all NOW, we'll pay for it when the paycheque comes.

This was a very slanted interview. From experience I know that there is nothing that can be done with Student Loan debt. Either you pay it, or if you have been out of school long enough you include it in a consumer proposal or bankruptcy. The interviewer is very biased - she did not let the man from In Charge even speak. Also, what was Sarah's end result? At least In Charge offered her a payment plan. At the end of the show, she seemed to be left to her own devices anyway.

what people don't realize for banks to pay private collection firms they charge 40-45% collection fee....so if the banks are paying these charities 22% why do you think the banks are making so much money. Mean the next week they are sending you a new credit card you have miraculously been approved for

Sarah - get to the library and take out the following books: A Woman of Independant Means and Debt-Free Forever - both by Gail Vaz-Oxlade. This gal's the one you need to follow if you ever want to get out and stay out of debt. She also has a website ... This is free advice from a woman who REALLY knows her stuff. It will be hard, Gail pulls no punches, but IT WORKS! Don't forget - pull your credit rating from www.transunion.ca and www.equifax.ca at least once a year. Also, call your creditcard companies and ask them to reduce your interest - if you get turned down, keep trying, they'll eventually do it.

Best of luck!

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