BUSTED: DEBIT CARDS | Originally broadcast May 7, 2009 on CBC-TV
When your bank card is skimmed, can you find out where it happened?
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Canadians are huge users of the debit card – second in the world only to Sweden. But what happens when your debit card is breached, and thieves get hold of your information? Do you have the right to know where the card was compromised? Erica Johnson uncovers news that may not sit well with you.
Posted on May 7, 2009 CommentBookmark, Email & Share
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I would agree with Dave. Telling us the banks are "Busted" does nothing to empower me. I have no act, law or legislation to refer which would allow me leverage against the bank to get that information. I could have used my 2min53sec on better things.

My wifes card was skimed and we were hit with $800 withdrawl one Sunday. When we went to the bank (Scotiabank) they would not tell us anyhing. We had to wait over a week to finally have the money returned.

As consumers we should know where this happened.

I've never had my card breached but my debit card use was blocked because (I was told) that it had been used some where that there had been "a problem before" as long as there is a law that all the banks have to report (to a govt agency) and stop transactions from any retailer that has shown multiple breaches of credit/debit card information. I would be okay with that. After all it could just be one employee in a department of a 100. We can't black list/ destroy the reputation of one company for the actions of an employee.

I have had my card skimmed twice. It would be handy if this show could also provide advice on how to get that information. What arguements to use to convince the bank to hand it over. Tlling me the banks are "busted" is great, but doesn't really help me.

I had my TD account breached of two transactions of $1000. They told me it happened in Montreal, and I said I was never there. I was refunded my money!

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