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Got a question about the CBC?
We've answered some common queries in our list of Frequently Asked Questions below.
If you still can't find the answer you're looking for, please use our Contact Form.
Due to the large volume of messages received, we will not be able to respond to all messages.
When and how can I hear the morning show?
The Morning Edition can be heard at 89.1 FM between 6:00 a.m. and 8:30 a.m. on weekdays. You can also stream our program live on the CBC Radio App. It's available for IOS from iTunes and for Android in the Google Play store.
What if I have a story idea?
Get in touch! You can email us at email@example.com. You can tweet us at @cbckw891 or in get in touch through Facebook. You can call our main line at 519-581-1384 and you can also leave a message on our Talkback line at 519-581-0636.
Does CBC Kitchener-Waterloo broadcast from other locations?
Yes, we plan on broadcasting periodically from other communities in Waterloo Region. In addition, you will hear breaking news reports from the scene.
How do I suggest an idea or pose a question to a national show?
Visit the CBC Connects page online.
How do I find out about jobs at the CBC?
Click on Jobs at the bottom of any page on the CBC.ca site.
How do I contact someone at the CBC?
Check the "Contact" information on the upper right side of this page, or use the Contact Form.
What can be done about radio reception?
The CBC Radio tower that broadcasts CBC in Kitchener-Waterloo is located in Paris, Ontario. Due to atmospheric and ground-based interference (buildings, terrain), sometimes the signal is not clear. One option is to use CBC Radio's app and stream the programming. (See question #1).
I need help with audio and/or video, or I'm looking for a podcast.
How do I contact the CBC with queries about something I saw on CBC.ca or CBC Television?
Contact Audience Relations online or on the phone. Use the Contact Form or call 1-866-306-4636.
I have a Community & Partnerships idea...how do I propose it?
You can email us at firstname.lastname@example.org. You can call our main line at 519-581-1384 and you can also leave a message on our Talkback line at 519-581-0636. Please be sure to contact us at least one month ahead of your event.