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Eastlink responds to Faux Broadband's concerns

Eastlink statement for web

Earlier this week, we spoke with Nancy Godfrey. She's a graphic designer who lives outside Bridgetown who founded a facebook page called "Faux-Broadband Annapolis".
She singled out one particular service -- wireless broadband -- which uses a wireless canopy system to connect houses with towers.
Much of that service was put in place under the Broadband for Rural Nova Scotia program.
It was a 75-million-dollar federal-provincial initiative started in 2007 that was cost shared with three service providers, including Eastlink.
Eastlink declined our interview request, but did send us this statement:

"Eastlink has invested over $30 million to provide rural Nova Scotians with internet services as part of the Nova Scotia government's BRNS initiative across the eight counties we serve. The technology we deployed was technology required by the province under this program. With this technology, individual service levels are impacted by a number of factors including the number of customers and internet usage of customers served in localized areas of the network. This is the same for all BRNS service providers.

Some additional background information:

·To date, Eastlink has connected over 8,000 rural Nova Scotians across the 8 counties we serve under the Broadband for Rural Nova Scotia project.
·Eastlink has invested over $30M of our own money, 4x what was originally estimated. Eastlink received only a small amount of government support for this project - $2.0 million
·Nova Scotia is the first jurisdiction in Canada to attempt to provide this kind of coverage using this technology, and it has been more challenging and more costly than anyone could have imagined. Other jurisdictions use a combination of technologies.
·Only the most challenging installs remain, the majority of which have not been made because of geographic challenges, such as elevation as one example, that make it difficult to establish a signal due to distance or a line of sight blockage like a mountain or valley.
·We continue to work with government on alternative solutions for the most difficult-to-reach customers.
·As we understand, there are other internet service options available to most residents in these rural areas."

That was a statement we received from Public and Media Relations at Eastlink.