Frequently Asked Questions
Radio Mobile App
Frequently Asked Questions: CBC Radio App for Android
How do I download the app to my device?
Click on the ‘Android Market’ on your device’s home page. Select the CBC Radio App from the list of applications. Click on 'Install.' The app will now appear in your Applications tab.
How much does the CBC Radio App cost?
The CBC Radio App is free to download and free to use.
How do I add a shortcut to the device’s home page?
To add a shortcut for the CBC Radio App to the home screen, open the ‘Applications’ tab, next touch and hold the shortcut you want. You will be presented the option to add the shortcut to the home screen.
Can I access the CBC Radio App app while using another application?
Yes. The Android allows for multiple applications to run at the same time. Be sure to pause the player before exiting the app if you do not want to run the audio in the background. Once it is running in the background, you can access the player and pause at any time by dragging down your task bar and clicking the radio icon.
Can I listen to my local station stream live?
How can I find a specific station?
Try our “Listen” page to find a station by its location, frequency, name or description.
Is it possible to save a station or stations as a favorite?
Yes. Once you have located and selected a station, you will see the option to "Add this station to Favorites." After that, you will be able to find any saved stations under the “Favorites” option in the app's menu.
How do I remove a station from "My Stations"?
To remove a station from your "Favourites" list click and hold the station in the list, and drag the icon to the “Remove” item which displays at the top of the browser. The radio stops playing when the screen goes off. This can happen if you are playing radio over a WiFi network. One of the settings for WiFi is whether it should turn off when the screen goes off. Go to Settings - Wireless and Networks - WiFi Settings and click the Advanced menu option. Then select the WiFi Sleep Policy item, and select either the "Never" or "Never when plugged in" option. This will make WiFi not turn off when the screen goes off, and radio playing will continue.
How do I remove the app from my phone?
Touch and hold the CBC Radio App app icon until the trash folder appears in the ‘Applications’tab. Next, drag the icon to the trash. This will remove the app from your device.
Is there a difference between the iPhone app and the one created for the Android?
There are some minor differences between the iPhone and the Android application, however the majority of available features are the same. In each case, we have optimized the app to perform best on the particular device it was designed for.
Who do I contact with my questions or comments about the CBC Radio App app for Android?
Simply use our contact form at http://www.cbc.ca/help/contact/
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