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South Africa

SOUTH AFRICA: STRUGGLING TO PROVIDE SAFE DRINKING WATER TO THE POOR
(Page 1 - 2 - 3)

NELSPRUIT: EXPANDING THE WATER NETWORK
The city of Nelspruit is a 3-hour drive east of Johannesburg on the Mozambique border. Old Nelspruit is white and prosperous and serviced by a water network. But when Nelpsruit expanded post-apartheid to include the surrounding townships, it inherited 240,000 people without water and basic sanitation.


Martine Nizsse, manager of a local private water utility in South Africa says his company expanded water services but then people refused to pay.

In 1999, the municipality needed $38 million to expand the water and sewage network. The local government hoped that contracting out water delivery to a private company would help alleviate the burden of that cost. The Greater Nelspruit Utility Company (GNUC), a consortium led by a British water company, Biwater, was granted a 30-year concession to manage and expand the water and sanitation network.

Martin Nizsse, local manager of the private utility: There’s definitely a water shortage. And that’s a global problem. And I think with the water shortage, you have to manage it properly. And the market mechanism is normally a way of managing these shortages to provide people a good service.

PAYING FOR CLEAN DRINKING WATER
GNUC has laid 90 km of new water pipelines and 17 km of new sewage pipelines. They have installed 7240 new water meters and made 5000 new water connections. Company managers expected to earn back the money spent on these expansions through increased water tariffs. However, what they encountered was a poor and defiant population that can’t and won’t pay its water bills.

Henry Nkuna was a freedom fighter who now fights the water company.

Henry Nkuna:
First thing, we are unemployed, most of us. And if you are expecting a person who is unemployed who survives with a loaf of bread with 6 children, how do you expect that person to pay for water?

Local manager Martin Nizsse hadn’t anticipated the problem.

Martin Nizsse: We have installed and improved the services. And we expected the people in that area to pay, because if they continued to pay, more money was made available to pay off the loans for this investment. Unfortunately, that didn’t happen at the speed we thought. Actually, it fell flat on its face.


Anita Khoza can't afford to feed her children so she won't be able to pay for clean water.

Anita Khoza is a refugee from Mozambique whose only source of income is selling homemade beer. She gets water from a neighbourhood water tap kilometres away. The water’s free, but the service is erratic. Soon, she’ll be connected to the privately-run water network. Clean and reliable water costs money, money she doesn’t have.

Linden MacIntyre: What will you do when they make you pay for water?

Anita Khoza: It’s going to be difficult, yes, because I’m even struggling to get food for my children. I really don’t know …

In the township where Khoza lives, Kanyamazane, only 20% of water customers are paying their bills.

PRIVATE WATER BAILOUT
The Greater Nelspruit Utility Company says it can no longer afford to fulfill its obligations under the contract because of a “culture of non-payment.” In order to save the concession, GNUC has demanded that the municipal government forgive lease payments, increase subsidies and agree to a million-rand rescue package.

The company has resorted to a drastic measure to encourage people to pay their water bills – repossessing their homes.

Anna Xaba faces eviction if she doesn’t pay thousands of rand in water bills. Not only is she not paying for water now, she never has in her entire life.


Anna Xaba's home will be repossessed if she doesn't pay her water bill.

Anna Xaba: I don’t have that kind of money and there is no way I can get that kind of money. From the time I was born I haven’t bought water. We used to get water everywhere to drink. I can’t understand why these people are selling water to us. Do they make the water?

Martin Nizsse is unsympathetic.

Martin Nizsse: I think the real message for these people is that they shouldn’t let it come so far that they go so far in arrears. They have to learn that they have to save water to make sure that there is water available for everyone and that the water they use, they can afford that.

Patrick Bond is a political economist at the University of Witwatersand in Johannesburg.

Patrick Bond: You can attribute most of the non payment to people's inability to pay. Not a lack of desire to pay as is often claimed. African, black people have lost nineteen percent of their income since 1994. The government statistics show white's have increased their income by fifteen percent. People are just too poor to pay.

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the fifth estate: DEAD IN THE WATER
Broadcast on the fifth estate Wednesday, March 31 2004 on CBC-TV at 8PM

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