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When dream vacations turn into nightmares

Every year millions of Canadians pack up their bags and head out for the holidays, hoping that careful planning, travel insurance and a Canadian passport will help keep them safe.

In "Holiday Hell," the fifth estate looks at three cases of Canadian travelers whose dream holidays were shattered by tragedy. Their experiences raise troubling questions about whether vacationers' health and safety are properly protected.

Gillian Findlay examines a shipboard heart attack during a Mediterranean cruise. Heather and Bernie Hamilton booked a holiday ocean tour to celebrate their retirement and 38 years of marriage. It was supposed to be a risk free adventure with all the care and comforts of home. But when Bernie collapsed on the cabin floor, their dream holiday became a medical nightmare.

Bob McKeown tells the story of two daring travelers from western Canada. Their high-mountain trek to Macchu Picchu would turn out to be less a wonder than a struggle to stay alive when they got caught in a deadly landslide.

Diana Swain has the story of a mother of two from Ontario who went to Mexico for some fun in the sun. She'd just finished a game of beach volleyball and went into the ocean water to rinse off when she was attacked by a shark in front of horrified tourists. Her journey back to the Mexican resort where it happened takes her from tragedy to redemption.

Are vacationers properly advised about potential dangers? Is the medical care provided by cruise ship and resort operators adequate in case of emergency? And whom can you turn to when things go wrong?

Credits: Holiday Hell

producers/directors
LITSA SOURTZIS
CLAUDE VICKERY
TIMOTHY SAWA

written by
GILLIAN FINDLAY
BOB McKEOWN
DIANA SWAIN

associate producers
ANNE-MARIE BISSADA
RONNA SYED
LINDA GUERRIERO
MARIEL BORELLI

editors
AILEEN McBRIDE
DON CHUNG
DOMINIQUE BANOUN
CATRINA WARNER

additional research
GUSTAVO SEVERINO

interns
KIMBERLY IVANY
TOM SANDFORD

cinematography
CRAIG COOPER
LANCE LUNDSTROM
NEITH MacDONALD
PAUL SEELER

audio
LARRY KENT
MARY WONG

graphic designers
TIM KINDRACHUK
TOM HALL

visual research
LESLIE MORRISON

archival material
AP ARCHIVE
MICHAEL BURDON
CORBIS MOTION
JACK DUBIEL
EXPEDIENTEQUINTANAROO.COM
HOLLAND AMERICA
BRADFORD HSU
INTERNATIONAL CRUISE LINES ASSOCIATION, INC.
SAMUEL JEFFERY
KIMBERLY LARGE
LPSTROVER
GREG MASSARO
POND5
PROFESSIONAL GUIDES ASSOCIATION OF PERU
PILAR RAMALLO
CHRIS SCHULTZ
BOONE SOMMERFELD
SUPERSTARPHOTOS.CA

special thanks
JAMIE BARNETT
STEWART BRIGGS
KEN CARVER
MARIPOSA CRUISES
MEGHAN GRIFFITH-GREENE
LEYLYS GUTIERREZ
ROSS KLEIN
DAVID McILWAIN
JULIO SANTOS
TORONTO ZOO

audio mix
DAMIAN KEARNS

colourist
PETER JORGENSEN

interactive producer
ROBERT BALLANTYNE

interactive associate
SANGEETA PATEL

website coordinator
ELEANOR BESLY

promotions producer
LEANNE STEPNOW

unit manager
ANNE QUAN

theme music composed by
STEFANO D’ANGELO
for Eggplant Productions

music supervisor
PATRICK RUSSELL

opening animation design
MIKE BURROUGHS

associate director
ELLEN ARMSTRONG

packaging editor
NANCY DIMENNA

resource coordinator
VICTOR KERR

coordinating producer
BRIGITTE AYOTTE-THOMPSON

senior producer
MARIE CALOZ

executive producer
JIM WILLIAMSON

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Holiday Hell - Each year millions of Canadians set off on what they hope will be the vacation of a lifetime. But what happens when things go wrong, and that fantasy trip turns into the holiday from hell
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