Contact Us

Got a question about the CBC?

We’ve answered the most common queries in our list of Frequently Asked Questions below.

If you still can’t find the answer you’re looking for, please use our Contact Form.

Due to the large volume of messages received, we will not be able to respond to all messages.

Frequently Asked Questions

  1. How do I contact the local news departments with a news tip?
  2. How do I suggest an idea or pose a question to a local show?
  3. How do I suggest an idea or pose a question to a national show?
  4. How can I find out the name of the song I just heard on CBC Radio?
  5. Can I get transcripts and/or tapes of programs?
  6. How do I find out about jobs at the CBC?
  7. How do I alert the CBC to reception difficulties?
  8. How do I contact someone at the CBC?
  9. What are your channels/frequencies?
  10. I have a CD that I would like you to play. Where do I send it?
  11. How do I contact the CBC about something I saw on CBC.ca?

Answers to FAQ

  1. How do I contact the local news departments with a news tip?

    If you’ve got a news tip, phone the CBC News Edmonton at Six assignment desk at (780) 468-7555 or fax (780) 468-7510 for TV news, or the assignment desk of CBC 740 AM/93.9FM at (780) 468-7401 or fax (780) 468-7419 for radio news. Send a news tip by email.

  2. How do I suggest an idea or pose a question to a local show?

    Send an e-mail to the appropriate program:

    Edmonton AM
    alberta@noon
    Radio Active
    Daybreak Alberta
    Key of A

    For additional shows, go to the Programs page, and follow the link to the show's contact page on left-hand side.

  3. How do I suggest an idea or pose a question to a national show?

    Go to Programs A-Z, look for the listing for that show, then follow the link to the website for that show. Look for the “Contact Us” section of the site.

  4. How can I find out the name of the song I just heard on CBC Radio?

    This information can be found on the CBC.ca FAQs page.

  5. Can I get transcripts and/or tapes of programs?

    CBC Radio
    Taped transcripts of Edmonton CBC Radio programs Edmonton A.M. and Radio Active are available through Cision at $130.00 for up to one half hour and are only available for non-commercial use.

    To order:
    Phone: (780) 450-2222 or 1-800-773-9817
    E-mail: sales.ca@cision.com
    Web Site: http://ca.cision.com/

    Dubs
    If an item aired more than 60 days ago, contact Lee Onisko at (780) 468-7465 or email oniskol@cbc.ca.

    Dubs are only available for personal use. No public display, internet use or classroom use is permitted.

    Transcripts
    Transcripts are not available for these items.

    For other news and information programs, information can be found on the CBC.ca FAQs page.

    CBC Television
    For copies of any stories aired on CBC News: Edmonton at 5:00, 5:30 and 6:00 pm that are over 60 days old please contact CBC media librarian Lee Onisko at 780-468-7465 or email Lee.Onisko@cbc.ca

    Tape requests for all news, current affairs and Newsworld programming that aired within the last 60 days
    should go through Cision.

    When contacting Cision with a tape or transcript request, be sure to have the name of the program, the date, time and subject.

    The cost for up to a ½ hour segment is $130 including GST. shipping and handling. Delivery turnaround time is approximately 3 weeks.

    Costs for transcripts of television or radio programs vary. Turnaround time is 2 weeks.

    Edmonton 780-450-2222 or 1-800-773-9817
    E-mail: sales.ca@cision.com
    Web Site: http://ca.cision.com/
    Videos are only available for personal use, no public display is permitted. If you are inquiring for videos to be shown publicly or for educational purposes please contact:
    Diane Sweet
    Sr Media Librarian, CBC Edmonton
    780-468-7547
    email: diane.sweet@cbc.ca

  6. How do I find out about jobs at the CBC?

    Click on Jobs at the bottom of any page on the CBC.ca site.

  7. How do I alert the CBC to reception difficulties?

    This information can be found on the CBC.ca FAQ page.

  8. How do I contact someone at the CBC?

    Check the "Contact" information on the right side of this page, or use the Contact Form.

  9. What are your channels/frequencies?

    These are listed on the Audio/Video page.

  10. I have a CD that I would like you to play. Where do I send it?

    This information can be found on the CBC.ca FAQs page.

  11. How do I contact the CBC about something I saw on CBC.ca?

    Use the Contact Form.

Address

Street Address:
123 Edmonton City Centre
10062-102 Avenue
Edmonton, Alberta
T5J 2Y8

Mailing Address:
P.O. Box 555
Edmonton, Alberta
T5J 2P4
TEL: (780) 468-7500

Newsroom

Send a news tip

Radio Newsroom:
TEL: (780) 468-7401
FAX: (780) 468-7419

TV Newsroom:
TEL: (780) 468-7555
FAX: (780) 468-7510

cbc.ca/edmonton

News Online Email TEL: (780) 468-7403

Communications

Communications Manager Email: Jessica ChanTEL: (780) 468-7433

Programming

Managing Director Email: Judy Piercey TEL: (780) 468-7526

News Director Email: Gary Cunliffe TEL: (780) 468-7505

Executive Producer of A&E Email: Steve Glassman TEL: (780) 468-7506

CBC Revenue Group

Website cbcrevenuegroup.cbc.ca

Broadcast Sales Tom Shipman Tel: 780-468-2344

Digital Sales Huw Cawthorn Tel: 1-855-320-4368
Tel: 604-662-6614