Frequently Asked Questions
In some situations, we disable commenting on stories. We do so by following certain criteria, such as if the comments may cause harm, or if there is a risk that they may break the law.
For example, we don't enable comments on stories about kidnapping, as we wouldn't want to inadvertently publish something that would assist the abductors.
We disable comments on stories concerning court cases that involve a publication ban, and on stories related to sexual assault, in order to protect the identity of the victim.
And often we don't allow comments on stories related to the death of individuals as we don't want to publish anything that may be hurtful for the family.
The decision to disable comments on a story is made after discussion among the news editorial team at CBC.ca.
To cancel your SMS Mobile subscriptions please go to the News To Go page at News To Go . Click on Mobile News Update via SMS. On that page go to the CBC (Hourly) Mobile News Updates "get it now". At the bottom of the page you should enter your mobile number. You will receive a temporary password that will allow you to go to the edit page where you can unsubscribe.
Having problems commenting on stories?
We need more information.
To help us investigate the problems you are having making comments about our news stories, please include the following information in your email to “contact us”:
What Operating System are you using.
What Browser (including version)
What is your Username
What URL are you referring to (or what article are you commenting on)
How to unsubscribe.
You can always unsubscribe from a newsletter or digest. Just go to your membership page. You will find the link to "sign in" in the box at the top left-hand corner of our home page at CBC.ca . You will have to fill in your email address and a password. Once you submit this “sign in” you will be taken back to the main page where again you will go to the box at the top left-hand side of the page and click on “Edit Your Profile”. Click on “Email Subscriptions” and find the box you had ticked to subscribe to the newsletter and untick that box.
To deactivate your Membership to CBC.ca, "sign in" to your "Account and Profile" page and click "Deactivate Your Member Account" on the right-hand side.
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Unfortunately, the majority of Concerts on Demand are available for streaming only. There is, however, a weekly Radio 2 podcast, which consists primarily of concert highlights. For information about this podcast, go to: COD Podcast
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