Olympic Schedule

Olympic Schedule

The Olympic schedule is now available on our Olympic site.  The website is compatible on all platforms (Chrome,safari, IE) For IE, it is best to be in latest version (IE 8) and  it must not be in COMPATIBILITY MODE.

To turn  the Compatibility Mode off please press F12 and click "Browser Mode:Compatibility". When the list drops down, click on either IE 7 or IE 8 and then wait for the system to download. Then exit and go to the Olympics page to view the schedule. This will revert to original mode when you leave the page.

Windows 8 and IE 11

Microsoft recently updated Windows 8 and Internet Explorer 11 to include a bundled version of Flash in the browser.

This has caused issues on multiple sites, including ours, whereby the user is prompted to download Flash, even though they already have it.

Please be advised that this is not a problem with the video delivery platform, but Microsoft code (IE 11). Microsoft is working on a patch to fix this problem.

In the meantime, the best workaround is to use a different browser.

Why is Radio 2 not available online anymore?

Thanks for your email. On October 1 the CBC started advertising on Radio 2. Because those ads cannot be broadcast outside Canada, we geo-fenced or blocked Radio 2. However everyone outside Canada can still listen to streaming Radio 2 by going to a different link. Please go to the CBC Radio page http://www.cbc.ca/radio/ and click on the link "See what is playing on all streams" under the "listen now" boxes. This link will take you to the complete list of streams and direct URLs.  Under the list of Radio 2 regions you will see links to "International Pacific" and "International Eastern" streams.


If you have an Internet Radio you can use the Direct URL for the region you want to hear.

Video problems or "content not available"

If you are having problems viewing our videos or you are getting the message "content not available" please go to our Video Help page .

"Content Not Available" indicates being out of the country. If you are in Canada you may be receiving this message because your service provider has servers in the United States. Please check with your service provider to make sure your IP address is Canadian.

NEW ALERT for former CBC TV analogue users


On July 31st, 2012, CBC/Radio-Canada shut down its national analogue over-the-air television transmission system. Viewers who are not within the range of our 27 digital transmission towers can no longer watch CBC over the air. However these viewers may still apply to Shaw Direct's "Local Television Satellite Solutions" program, which offers FREE satellite service of a limited number of local television channels for those who qualify. 

Shaw Direct's offer definitely ends NOVEMBER 30, 2014. For more information please call 1-888-782-7602.

For more information about CBC's switch to digital please visit http://cbc.radio-canada.ca/en/explore/strategies/dtv/

As a member of the CBC.ca online community, we encourage you to help maintain a high quality of discussion and click "Report Abuse" when you see comments that you think contravene our submission guidelines. This alerts the moderators to take another look at the comment, and if required, to escalate it to senior management for review or in some cases, remove the comment entirely.

If you simply disagree with the viewpoint expressed, you can give it a "thumbs down." 

CBC News Community raises the bar on personal attacks

Why can't I hear the new CBC Music genre streams?

"CBC Music", provides a full range of online and mobile (iPhone, iPad, iPod Touch) music choices, including live streaming of Radio 2 and Radio 3. These live radio streams are available to everyone inside and outside Canada.

Additionally CBC Music has 14 genre-based online communities. providing 40 web radio stations such as Classical, Songwriters, Hip-Hop etc. These CBC Genre streams are ONLY be available within Canada as the CBC does not hold international distribution rights for the music streams. We are required to "geo-fence" (block) those streams so that they are only accessible within Canada.

If you live in Canada and cannot access the music streams, please check if there is a temporary issue (e.g.: loss of signal, etc.) or, if your internet service provider is based in the U.S. or is routed through the U.S. This would mean the IP address would not appear to be Canadian and therefore would be blocked. To determine this check with your internet service provider.


What is the switch to digital TV?

The Government of Canada and the CRTC have mandated that over-the-air television transmission must switch from analogue to digital in many parts of Canada starting August 31, 2011.

See Digital TV for information and maps regarding who will be affected.

Audio problems on CBC's radio services

CBC Radio is working on our transmission system. If you are receiving unusual audio on your CBC Radio One or CBC Radio 2 frequency such as local programming or weather reports for a region other than your own, contact us by telephone or the form below so that we can report the details to transmission right away.  Please provide your location and frequency, the date, time and what you heard in your contact with us.