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CBC Programming Announcements

The following Announcements are based on the most currrent programming information available from Audience Relations:

Coronation Street Alert for BC/PTN

For BC/PTN Only - Coronation Street will begin at 6:00 a.m. on Sunday, February 5. It will return to normal on Sunday, February 12.

Marketplace returns to CBC Television

Canada's Gemini Award-winning consumer watchdog Marketplace returns to CBC Television with a special one-hour edition, Friday, Jan. 6, at 8 p.m. (8:30 NT)

Winter TV has come to CBC

Visit our Winter Season page for information about CBC Television's new and returning shows.

A narrator is describing what's happening in the program. How do I make it stop?

What you are hearing is a Described Video soundtrack on CBC Television. DV allows vision-impaired Canadians greater access to CBC Television programming by describing the scene and action during pauses in dialogue. The DV soundtrack is delivered on Secondary Audio Program or SAP which is an audio setting on your Television. To turn off the narration, you need to have your television audio set with the SAP feature off and stereo sound on.

Turning SAP on and off is done on most television sets through a menu using the remote control. Every television set is different, so the best way to do that is to follow the instructions in your owner's manual.

What is the song used in your Fall Preview?

CBC Television is featuring the song "Let's Go Higher" by Johnny Reid from the album "A Place Called Love".

What is the switch to digital TV?

The Government of Canada and the CRTC have mandated that over-the-air television transmission must switch from analogue to digital in many parts of Canada starting August 31, 2011.

See Digital TV for information and maps regarding who will be affected.

Audio problems on CBC's radio services

CBC Radio is working on our transmission system. If you are receiving unusual audio on your CBC Radio One or CBC Radio 2 frequency such as local programming or weather reports for a region other than your own, contact us by telephone or the form below so that we can report the details to transmission right away.  Please provide your location and frequency, the date, time and what you heard in your contact with us.


Changes to iPhone and iPad Radio apps

For all the information on the changes to the iPhone and iPad apps please see our CBC Radio App page.

Direct URLs for CBC Radio online have changed!

The Direct URLs for all online CBC online radio have changed.  Please go to our Radio Direct URLs on our "listen" page.

Big changes to CBC News online

CBC News online has prepared a complete CBCNews.ca and Mobile News Apps FAQ.

Please read these FAQs. We will not be responding to questions if they have been answered already.


Do you have questions about comments and photos submitted?

WHY DIDN'T YOU PUBLISH MY COMMENT/PHOTO?:
We'd be more than happy to look into this for you. It helps us to troubleshoot the issue if you can provide the following details for each piece of content (comment or photo):

- the story/gallery title and URL that the content is associated with;
- an exact copy of the comment and/or title of photo (so we can confirm that it met the guidelines);
- the date and approximate time of the post (so we can follow up with the staff on duty);
- your username
- what your browser and operating system are (so we can look at technical angles);

Please note,we will investigate all of your complaints and concerns to ensure your submissions are being handled as per our guidelines but realistically it is impossible, given the sheer volume of comments, to provide explanations for moderation decisions.
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WHY DID YOU REMOVE MY CONTENT?:
We'd be more than happy to look into this for you. It helps us to troubleshoot the issue if you can provide the following details for each piece of content (comment or photo):

- the story/gallery title and URL you tired to post to or that the content is associated with;
- an exact copy of the comment and/or title of photo (so we can confirm that it met the guidelines);
- the date and approximate time of the post (so we can follow up with the staff on duty);
- your username
- what your browser and operating system are (so we can look at technical angles);

Please note,we will investigate all of your complaints and concerns to ensure your submissions are being handled as per our guidelines but realistically it is impossible, given the sheer volume of comments, to provide explanations for moderation decisions.
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WHY IS THERE IS INAPPROPRIATE USER-GENERATED CONTENT ON CBC.CA?
Given the volume of content that we are reviewing, occasionally inappropriate comments and photos do slip through, and generally our users are quick to alert us to these cases via the 'report abuse' link.

If you do 'report abuse' and do not feel that the moderators have responded appropriately, then we'd ask that you send us the following information...

- the story/gallery title and URL that the content is associated with;
- an exact copy of the comment and/or title of photo;
- the date and approximate time of the post (so we can follow up with the staff on duty);
- the username of the poster
- an exact copy of your abuse report;
- the date and approximate time of your abuse report (so we can follow up with the staff on duty)

Please note,we will investigate all of your complaints and concerns to ensure your submissions are being handled as per our guidelines but realistically it is impossible, given the sheer volume of comments, to provide explanations for moderation decisions. 

Where can I see"Where's My Goat?"

"Where's My Goat" will be rebroadcast on the Documentary Channel on Friday, November 5th at 7:00 p.m. ET and again at 11:00 p.m. ET.

Why can't I find TV show videos from this season?

We have temporarily removed many of this year's popular TV show videos from our site.  CBC Television will be repeating these shows during the summer and we will put the videos back up as we repeat each episode.

How do I listen CBC Radio streams?

To listen to live streaming of Radio One, Radio 2 and Radio 3:

Go to our Listen page. This will lay out the three radio alternatives - Radio One, Radio 2 & Radio 3.

To change the locations of each stream just click on the "change streams" under the city name. That will bring up all the provinces and cities that you can listen to. Just click on the one you want.

You can also pick one of the "channels" listed under the streaming radio boxes.

All you need to listen to CBC radio is Adobe Flash.

Problems viewing videos?

If you are having problems viewing our videos please go to our new Video help page.

CBC Hockey and the iPhone

If you haven’t seen or uploaded our new iPhone Hockey app, please check it out.

Peter Puck returns to Hockey Night in Canada

Peter Puck is back on TV and on CBC.ca. Go to our Peter Puck page to watch Peter’s videos.

CBC.ca has all Politics, all the time.

CBC.ca presents the world of Politics .
Listen to Question Period. Participate in discussions about people, places and major decisions. Watch episodes of Power& Politics with Evan Solomon and read blogs by the CBC bloggers including Don Newman and Kady O’Malley.

Be part of our CBC TV audience!

Click the links below for information about getting tickets to our live CBC TV shows.


The Hour

The Rick Mercer Report

Steven and Chris

22 Minutes

If we have not addressed your concerns, please contact us.

Contact quick links

  • Toll-free phone (Canada only):
  • 1-866-306-4636
  • TTY/Teletypewriter (Hearing impaired only):
  • 1-866-220-6045
  • Mail:
  • Audience Relations, CBC
  • P.O. Box 500 Station A
  • Toronto, ON
  • Canada, M5W 1E6