CBC Help & Info

Technical Alerts & Announcements


Coronation Street schedule changes for hockey playoffs

April 11, 2016

The NHL playoffs will bring some changes to the schedule for Coronation Street

In Quebec and Windsor, OntarioRead More


A change in how you comment in CBC comment spaces

March 17, 2016

We are instituting some changes in how you can comment in CBC comment spaces. Please read the editor's Read More


How to set your city in the CBC weather widget

March 11, 2016

The CBC weather widget locates you by using your IP address. But if your IP address isn't exactly where… Read More


Changes to CBC Music web streaming service

February 22, 2016

CBC Music has made changes to its web-streaming service. If you are trying to connect through services like iTunes… Read More

Technical Issue:

Windows 8 and IE 11

January 17, 2014

If you are using IE 11 and are being prompted to download Flash, even though you already have it… Read More


“Content Not Available”

January 17, 2014

If you are receiving this message, it can indicate a few things:

1. You are trying to view… Read More

Frequently Asked Questions

Contact Us

If you cannot find what you are looking for above, please contact us with your question or comment.

Toll-free (Canada only):

TTY/Teletype writer:
Audience Relations, CBC
P.O. Box 500 Station A
Toronto, ON
Canada, M5W 1E6