Got a question about the CBC?

We’ve answered the most common queries in our list of Frequently Asked Questions below.

If you still can’t find the answer you’re looking for, please use the Contact form.

Due to the large volume of messages received, we will not be able to respond to all messages.

Frequently Asked Questions

1. How do I contact the local news departments with a news tip?
2. How do I suggest an idea or pose a question to a local show?
3. How do I suggest an idea or pose a question to a national show?
4. How can I find out the name of the song I just heard on CBC Radio?
5. Can I get transcripts and/or tapes of programs?
6. How do I find out about jobs at the CBC?
7. How do I alert the CBC to reception difficulties?
8. How do I contact someone at the CBC?
9. I need help with audio and/or video.
10. I have a CD that I would like you to play. Where do I send it?
11. How do I contact the CBC about something I saw on CBC.ca?
12. What are your channels/frequencies?
13. Do you rent out any community space or studios?

Answers to FAQ

1. How do I contact the local news departments with a news tip?

   TEL: 604-662-6801
   FAX: (604) 662-6878
   Send us your stories and news tips to cbcnewsvancouver@cbc.ca
   Send us your photos and videos

2. How do I suggest an idea or pose a question to a local show?

   Go to the Programs page, and follow the link to the show. Look for the "Contact" link for that show in the right-hand side of the show's page.

3. How do I suggest an idea or pose a question to a national show?

   Go to Programs A-Z, look for the listing for that show, then follow the link to the website for that show. Look for the “Contact Us” section of the site.

4. How can I find out the name of the song I just heard on CBC Radio?

   This information can be found on the CBC.ca FAQs page.

5. Can I get transcripts, tapes, CDs, and/or DVDs of programs?

   Transcripts, tapes, CDs, and/or DVDs of our program are available for a fee at Cision Canada. Call 1-800-665-9566, and the local number is 604-669-0338. Please provide Cision with the program name, the time the interview ran (accurate to the hour) and the date. Note: there is a charge.

   To order CBC News: Vancouver or older CBC Vancouver TV items contact Colin Preston by phone (604) 662-6750 or fax (604) 662-6963.

   For other news and information programs, information can be found on the CBC.ca FAQs page.

6. Can I reuse any web content appearing on the CBC.ca web pages?

   For inquiries regarding the reuse of any web content appearing on the CBC.ca web pages only, please visit our Permissions FAQ. Please note that this form is intended for web related content only, not for Radio and TV programming content.

7. How do I find out about jobs at the CBC?

   Click on Jobs at the bottom of any page on the CBC.ca site.

8. How do I alert the CBC to reception difficulties?

   If you are experiencing problems hearing CBC Radio One or Radio Two from your local CBC Radio transmitter, please help us fix the problem by providing us some information. For all other reception difficulties, please use our Feedback form.

9. How do I contact someone at the CBC?

   Check the "Contact" information on the right side of this page, or use the Contact Form.

10. Where do I find the free version of Flash Player?

    Go to the Audio/Video page and follow the links for downloads which are provided there.

11. What are your channels/frequencies?

    These are listed on the TV & Radio Programs page.

12. I have a CD that I would like you to play. Where do I send it?

    This information can be found on the CBC.ca FAQs page.

13. How do I get a PSA aired on radio or a community event mentioned?

    Please fill out promotional request form.

14. How do I contact the CBC about something I saw on CBC.ca?

    Use the Contact Form.

15. How do I find the contact information for CBC Radio and TV programs in B.C.?

    On the Programs page you will find a list of all programs in B.C. Each program’s website has a Contact page that provides contact information or use the list below.

16. Do you rent out any community space or studios?

    As part of our redevelopment, a joint initiative was undertaken between the City of Vancouver's Cultural Services Department and CBC/Radio-Canada Vancouver to create Studio 700 and the Outdoor Stage available for rent, free of charge, five days per month to Vancouver based registered charities, societies and other non-profit organizations with a cultural or artistic mandate.

    We also offer a wide range of studio facilities, unique meeting & special event locations for feature films, TV series, commercials, music videos, small and large recording sessions, rehearsals, concerts, performances, special events and meetings.