Carl Ericson spent the last seven months of his life in a hospital, and his wife Penny was with him the entire time.
She was well qualified to play a role in her husband's care; Penny is a retired nurse and nursing professor from Fredericton.
But while Carl was in the Dr Everett Chalmers hospital, Penny wasn't just looking after him, she was taking notes about their experience on the other side of the health care system.
And it wasn't pretty.
In September, Penny released a scathing report, outlining the problems she saw - complete with examples - and suggested solutions.
Pauline spoke with her last week.