CBC North - Photo By Teddy Carter

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Making Sure Help Arrives

Thousands of calls are made each year for assistance from ambulance attendants, police officers and fire fighters. But before help is on the way, anyone calling for it will talk with another group of highly trained professionals ...dispatchers trained to make sure the help you need arrives where it is needed. We took our microphones to the RCMP dispatch centre in Whitehorse to learn about the work of dispatchers from Gaylene Shoemaker.

She is the manager of the Operational Communications Centre...

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